Sales Operations Analyst

ZipRecruiter; London; On-site; GBP 100,000 - 125,000; Full time

Job description

Job Description

About Our Client:

Our client is a leading organization recognized for providing cutting-edge solutions that support enterprise needs. With a focus on innovation and customer success, they seek a detail-oriented Sales Operations Analyst to join their team and optimize sales processes for greater efficiency and performance.

About the Role:

As a Sales Operations Analyst, you will play an essential role in supporting the sales team by analyzing data, streamlining processes, and developing insights that drive strategic decisions. You will collaborate closely with sales leadership and cross-functional teams to improve forecasting, pipeline management, and overall sales effectiveness.

Responsibilities:

1. Data Analysis: Collect and analyze sales data to provide actionable insights, identify trends, and improve sales strategies.
2. Reporting: Create and maintain reports and dashboards to track key sales metrics and performance indicators, ensuring leadership has clear visibility.
3. Process Optimization: Work with sales teams to identify inefficiencies and implement process improvements that enhance workflow and productivity.
4. Forecasting: Support sales forecasting activities, ensuring accuracy and alignment with business goals.
5. CRM Management: Maintain data integrity within the CRM system and optimize its use for sales activities and pipeline management.
6. Collaboration: Partner with marketing, finance, and product teams to ensure seamless alignment and support for the sales function.
7. Training: Assist in training sales teams on new tools, processes, and best practices for improved adoption and efficiency.

Qualifications:

1. Experience: 2-3 years in sales operations, business analysis, or a related role, preferably in a tech or SaaS environment.
2. Education: Bachelor’s degree in Business, Data Analytics, Finance, or a related field.
3. Analytical Skills: Strong analytical and problem-solving skills with proficiency in data analysis tools (e.g., Excel, SQL).
4. Tech Savvy: Experience with CRM systems (e.g., Salesforce) and familiarity with BI tools (e.g., Tableau, Power BI).
5. Attention to Detail: Ability to manage multiple projects with a high degree of accuracy and detail.
6. Communication Skills: Effective verbal and written communication skills to convey insights and recommendations.
7. Adaptable: Comfortable working in a fast-paced, dynamic environment with shifting priorities.

What We Offer:

1. Competitive Salary: Base salary with opportunities for performance-based incentives.
2. Career Development: Path for advancement and professional growth within the sales operations team.
3. Training Resources: Access to ongoing training and professional development programs.
4. Collaborative Environment: A supportive team culture that values innovation and strategic thinking.