Sales & Marketing Assistant

Shell; United Kingdom; Hybrid; GBP 30,000 - 60,000; Full time

Job description

What’s the role

This is a great opportunity to join the Shell family - a household name and global brand, as part of the Industrial and Commercial (I&C) Sales team within Shell Energy. Working closely with the UK sales and marketing teams and the wider Shell network, you’ll be the first point of contact with our prospective customer audience, with a key focus on lead engagement. As we continue to ramp up growth in the I&C market, you’ll play a vital part in contributing to the overarching business objectives by identifying and qualifying leads across both traditional energy supply (gas & electricity) and renewable energy solutions.

This role is well suited to a strong all-rounder, with excellent communication, data analysis and teamwork skills, alongside a passion to succeed. We’re looking for an enthusiastic and driven individual who is keen to develop and grow with the business. Reporting into the I&C Sales Operations Manager, this role provides a brilliant opportunity to join a business at the forefront of the energy transition.

What you’ll be doing

You will be responsible for the following:

• To own the prospective customer journey from lead to opportunity.
• To keep Shell Energy at the forefront of our prospective customers’ minds, through regular engagement via phone, email and LinkedIn Sales Navigator.
• To support the sales team with winning customers through the tendering process, where required.
• To support the implementation of innovative and measurable marketing campaigns designed to increase sales and grow brand awareness.
• To collaborate with the wider team to deliver physical and virtual events, from trade shows and webinars to in-person customer and partner events.
• To enhance customer journey communications, ensuring consistency with our brand values and tone of voice.
• To generate compelling sales and promotional materials, including product information sheets, presentations, and promotional advertisements.
• May be required to assist in special projects.
• To support system set-ups and changes (pricing, contracts etc.) based on the information provided and assists in analysis of information.
• To guide internal stakeholders (e.g. Sales team) based on basic data analysis and provides incidental support (in the set up and amendment of contracts etc.).
• To handle complex activities with moderate variation. Deals with less straightforward questions, adjustment with many sources of information necessary within and outside business supported.
• To provide support in managing multiple processes and systems.
• To work within a limited variety of well-defined procedures and practices (not necessarily standardized) and is supervised on progress and results by manager. Working autonomously within this defined scope, directly supporting management and specialists.

What you bring

We are keen to hear from the following:

• You’re enthusiastic with a passion for people and building brilliant relationships.
• You’re a team player with a hands-on attitude and always willing to go the extra mile.
• You demonstrate a high degree of self-management and initiative and an aptitude for learning.
• You demonstrate robust project management skills, are organised and efficient with demonstrated ability to multi-task and prioritise.
• You’re an excellent verbal and written communicator.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance-related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and life experiences to apply.
• Grow as you progress through diverse career opportunities in international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United Kingdom

Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.