Sales Manager - Franchise

Hilton Worldwide, Inc.; London; On-site; GBP 30,000 - 60,000; Full time

Job description

Job Requirements

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Analysis local market trends and competitor activity to identify business leads
2. Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
3. Negotiate room rates/packages with corporate clients
4. Develop and implement creative local marketing channels, including social media channels
5. Prepare company contracts for the hotel in accordance with current business and pricing conditions
6. Work within current business strategies and recognising potential opportunities
7. Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
8. Attend Sales events, as required
9. Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
10. Answer customer queries in a prompt and professional manner
11. Manage staff performance in compliance with company policies and procedures
12. Recruit, manage, train and develop the Sales team

Work Experience

A Sales Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Positive attitude and good communication skills
2. Commitment to delivering a high level of customer service
3. Excellent grooming standards
4. Flexibility to respond to a range of different work situations
5. Ability to work under pressure and under own initiative
6. Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Knowledge of local market
2. Knowledge of hospitality
3. Passion for sales and for achieving targets and objectives
4. Degree-level qualification in a relevant field

Benefits

1. Meals provided whilst on shift
2. Sales incentives and initiative rewards
3. Stays in our hotels at discounted prices
4. Even free stays in our hotels as one of our rewards & recognition incentives
5. Opportunities for your personal development within the Hotel
6. Group Brand Portfolio
7. Fully funded apprenticeships – T&C’s apply
8. Annual Holidays entitlements inclusive of Bank Holidays
9. Opportunity to buy additional holiday entitlements
10. Pension enrolment

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.