Sales Manager- Direct Business

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape.

The Job:

Job Purpose: The Sales Manager for Direct Business is responsible for driving sales growth by directly engaging with clients, managing key accounts, and developing new business opportunities. This role involves overseeing the entire sales process, from lead generation to closing deals, ensuring customer satisfaction, and achieving sales targets.

Key Responsibilities:

1. Develop and implement sales strategies to achieve direct business sales targets.
2. Identify and pursue new business opportunities through direct engagement with potential clients.
3. Manage and nurture relationships with key accounts to ensure long-term business growth.
4. Conduct market research to identify trends and opportunities for direct sales.
5. Collaborate with marketing and product teams to develop promotional materials and campaigns.
6. Prepare and deliver sales presentations and proposals to prospective clients.
7. Present key travel components to clients and create detailed quotations.
8. Negotiate contracts and agreements with clients to secure profitable deals.
9. Monitor and report on sales performance, providing regular updates to senior management.
10. Provide excellent customer service and support to clients, addressing any issues or concerns promptly.
11. Operate the tours secured through their own sales activities, ensuring smooth execution and customer satisfaction.
12. Align with superiors to define and develop sales strategies through discussions and collaboration.

What you need to succeed in the role:

1. Proven experience in sales in travel industries and/or DMC. Minimum 3-5 years of experience are required.
2. Strong understanding of sales principles and techniques as well as destination knowledge.
3. Excellent communication and interpersonal skills.
4. Ability to build and maintain strong client relationships.
5. Strong negotiation and closing skills.
6. Self-motivated and results-oriented.
7. Ability to work independently and as part of a team.
8. Good skills for presentation.

Preferred Qualifications:

1. Experience in the travel industry.
2. Destination knowledge of the UK and Benelux.
3. Preferable if proficient in languages other than English.

What We Offer:

1. Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
2. Stability: 100 Years at the top of our field and still pushing into new territory.
3. Progression: We reward high performers and look to promote key talent internally.
4. Learning and Development opportunities for growth and upskilling.
5. A supportive management culture and autonomous working environment.
6. Company-wide bonus scheme.
7. Dedicated employee engagement activities.
8. Flexible & hybrid working.
9. Annual awards and recognition for high performers.
10. Friendly and collaborative work environment.