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Sales Manager – Heathrow Airport

Recruitment Avenue

Hounslow

On-site

GBP 36,000 - 50,000

Full time

4 days ago
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Job summary

An established industry player is seeking a dynamic Sales Manager to lead a high-volume airport branch. This role involves managing a team responsible for car rental sales to warm leads, ensuring exceptional service and maximizing sales through effective training and development. You'll play a crucial part in staff performance management, coaching, and financial reporting. Join a vibrant team where your leadership can drive success and create outstanding customer experiences in a bustling airport environment. If you're passionate about sales and team development, this opportunity is perfect for you.

Qualifications

  • Proven experience in management and direct customer interaction.
  • Strong leadership skills with a focus on team development.

Responsibilities

  • Manage staff training and development to achieve sales objectives.
  • Oversee sales and financial reporting for the branch.

Skills

Management of direct customer contact
Employee relations
Budget and P&L review
Excellent communication skills
Team-oriented leadership skills
Coaching and staff development

Tools

Microsoft Office
Excel
Word
PowerPoint

Job description

Salary:£36.5 Basic with a £50k OTE Plus Car

The role of Sales Manager is responsible for staff training and development and overall profitability of a high-volume airport. The store is the companies flagship branch.

The sales staff will deal with car hire for passengers that have just flown into Heathrow Airport for a holiday or business travel.

All the leads are warm as they need the car to get out the airport, it’s a great opportunity to make commission.

The team you manage will be responsible for selling and upselling car rental, they will sell car hire to very warm leads then upgrade the car to luxury cars and offer upgraded insurance. Also, they will offer optional extras like Sat Navs, child and baby seats if needed.

Main responsibilities:

  • Service based sales management
  • Staff training, development, coaching and corrective action
  • Sales and financial reporting
  • Staff performance management and team building to achieve sales objectives
  • Maximise incremental sales through effective training and staff development
  • Work closely with management and department leaders

Key Skills/Experience Needed:

  • Experience in management of direct customer contact, employee relations, budget and P&L review
  • Ability to exercise sound judgment and make prudent decisions
  • Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
  • Strong team-oriented leadership skills and proven track record in a management role
  • Ability to attract, evaluate, coach, and advance staff to create an effective team
  • Working knowledge Microsoft Office, including Excel, Word, Power Point.
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