Sales Manager

RBH

At RBH, we believe our people are our greatest assets, and we understand the importance of putting them first. Our dedication to diversity, health & wellbeing, sustainability, and individuality sets us apart and is one of the reasons we’re consistently rated among the Top 30 Best Places to Work in Hospitality. At RBH, we don’t just offer jobs—we offer opportunities to grow, succeed, and thrive as part of a team redefining the hospitality industry. Join us and discover why our people are at the heart of everything we do.

The Hotels

We are thrilled to soon be operating two of Edinburgh’s most iconic properties. The first is a luxurious hotel offering beautifully designed rooms in the heart of Edinburgh’s vibrant New Town. The second is a distinctive collection of premium hotel apartments blending heritage charm with contemporary style in the historic Old Town. Together, these properties promise unparalleled guest experiences in Scotland’s capital. In the coming months, these hotels will be rebranded under a leading international hotel brand, offering exciting growth opportunities for all of our team members.

Sales Manager

Reporting to the Director of Sales, as the Sales Manager, you will take a leading role in driving business growth and cementing our position as Edinburgh’s premier choice for corporate, group, and leisure clients. This is not just a sales role; it’s an opportunity to showcase the unique character of our flagship properties while creating meaningful partnerships that reflect the prestige and allure of high-end hospitality in Scotland’s capital. Your passion for sales and innovation will be instrumental in positioning our properties as destinations of choice, delivering exceptional guest experiences and exceeding revenue goals.

What You’ll Be Doing:

1. Building Strategic Partnerships: Develop and nurture strong, long-term relationships with corporate clients, agencies, and key decision-makers, creating mutually beneficial partnerships that enhance business growth and reputation.
2. Showcasing Edinburgh’s Finest: Be an ambassador for our properties, using your storytelling skills to highlight the charm, sophistication, and unique offerings of these iconic destinations in every client interaction.
3. Collaborating Across Teams: Partner closely with the Reservations, Front Office, Marketing, and Operations teams to deliver a seamless and elevated experience for clients and their guests, ensuring excellence from inquiry to execution.
4. Demonstrating Market Leadership: Stay ahead of market trends, competitor activity, and industry innovations to identify new opportunities and ensure our properties remain at the forefront of Edinburgh’s 5-star hospitality landscape.
5. Delivering Tailored Solutions: Craft bespoke proposals and packages that cater to the unique needs of corporate clients, event planners, and group bookings, ensuring a highly personalized and competitive approach.
6. Driving Results With Data-Driven Insights: Analyse sales performance, revenue trends, and client feedback to provide actionable insights and inform strategic decision-making, aligning with the overall business objectives.
7. Representing The Brand: Attend high-profile trade shows, networking events, and client meetings, serving as a confident and knowledgeable ambassador for the properties and RBH’s core values.
8. Enhancing Collaboration: Work closely with the Director of Sales and leverage the resources of RBH’s central sales hub to optimise local sales strategies, ensuring alignment with wider commercial goals.
9. Exceeding Expectations: Consistently exceed sales targets through innovation, identifying new revenue streams, and maintaining a relentless focus on delivering exceptional client value and satisfaction.

Why This Role Matters:

As the Sales Manager, you will be the driving force behind our revenue growth and market positioning. By building impactful relationships and creating bespoke solutions, you’ll play a pivotal role in ensuring our properties continue to stand out as the go-to destinations for luxury travel and events in Edinburgh. Your efforts will directly impact the reputation and success of these iconic properties, ensuring they remain synonymous with world-class hospitality and exceptional guest experience.

About You:

• Proven experience in sales within the hospitality industry, ideally within the luxury market.
• Strong relationship-building skills and a client-focused approach.
• You have a proven ability to negotiate contracts and close deals that benefit both clients and the business.
• Results-driven with a track record of meeting and exceeding sales targets.
• You understand financial metrics and the impact of sales strategies on the overall performance of the business.
• Proficient in sales and CRM software, with a data-driven mindset.
• Passionate about showcasing Edinburgh and its unique hospitality offerings.
• A proactive, innovative thinker who thrives in a fast-paced environment and embraces new ideas to drive success.

Why You’ll Love This Role:

This is a chance to make a real impact in a role where no two days are the same. You’ll support the Director of Sales with strategies for two unique properties, work with a supportive and collaborative team, and have the opportunity to grow both professionally and personally while representing two of Edinburgh’s most iconic destinations.

The Recruitment Process:

At RBH, we see recruitment as a two-way journey—an opportunity to connect with talented individuals and explore whether we’re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we’re a match, you’ll move on to a formal first-stage interview with our hiring managers in the coming weeks.

Perks You’ll Love:

• Discounted hotel stays for you and your loved ones.
• An extra day off to celebrate your birthday in style.
• 30% off food and drink at RBH hotels.
• Refer a Friend scheme—earn up to £250 per referral.
• Wagestream—flexible access to your pay, when you need it.
• Life Insurance, Employee Assistance Programme, and year-round social and wellness events.
• Free meals on duty, saving you over £1000 per year.

Equal Opportunities:

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustment, please let us know.