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An established industry player is seeking a Salesforce Administrator to oversee all technical aspects of Salesforce.com. This role involves ensuring data quality, managing system maintenance, and addressing support requests efficiently. You will collaborate with product owners and business stakeholders to facilitate major project roll-outs and troubleshoot end-user issues. If you are passionate about Salesforce and thrive in a dynamic environment, this is an exciting opportunity to make a significant impact in a forward-thinking organization.
Own all technical aspects of Salesforce.com such as data quality, platform hygiene, systems maintenance, notification announcements, and environment refresh.
Manage Salesforce.com support requests and any escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
Collaborate with product owners, business stakeholders, and SMEs to support major project roll-outs and troubleshooting for end-users issues.