Sales Executive

Spire Recruitment Ltd; Sheffield; On-site; GBP 28,000 - 30,000; Full time

Job description

Job Title: Sales Account Manager

Area: Sheffield

Salary: £28,000 - £30,000 per annum + bonus

Hours: Monday - Thursday, 08:00 - 17:00 - Friday finish at 16:00 (36.5 hours per week)

The Client:

Our client manufactures and provides building products into the Construction sector, supplying to top brickwork and building contractors throughout the UK. They pride themselves on offering first-class structural steel products and can offer great working conditions, progression, and stability to the right candidate.

Our client can offer amazing working conditions in a purpose-built facility with full design and manufacturing capabilities. The head office provides a modern and stylish environment to work, learn, and develop. If you're passionate about delivering exceptional customer service, are target-oriented, and want to be part of something successful and growing, then this opportunity could be a great move for your career.

Sales Duties:

1. Customer Service and Interaction:
2. Service Excellence: Ensure high service levels in all customer interactions, both verbally and electronically.
3. Customer Feedback: Collect feedback through surveys and regular communications.
4. Satisfaction Surveys: Aim for high response rates in customer satisfaction surveys.
5. Quality Responses: Provide accurate information and relevant certifications in response to customer quality questionnaires.

Sales and Quotation Management:

1. Requirement Interpretation: Understand customer needs from engineering drawings, sketches, and descriptions.
2. Pricing Calculation: Determine prices based on material costs and additional processes.
3. Quotation Preparation: Create and send quotations using company systems, ensuring they meet quality standards and terms of sale.
4. Quotation Follow-Up: Follow up on quotations through verbal and email communications.
5. Status Updates: Keep quotation statuses updated in company systems.

Financial and Compliance Responsibilities:

1. Credit Management: Check customer credit limits and coordinate with Accounts or directors as needed.
2. Ensure payment is received before production if credit is not available.
3. Compliance Adherence: Follow Quality compliance, GDPR, and Anti-Bribery rules in all customer dealings.

Product and Market Development:

1. Product Knowledge: Stay informed about the company's offerings and competitive landscape, and research new products to add to the company's portfolio.
2. Market Development: Identify and develop new markets to drive sales growth, logging detailed customer information for strategic planning.

Client Relationship and Marketing:

1. Client Relationship Management: Enhance the value of current customers and attract new ones by building strong client relationships.
2. Contacting Potential Clients: Research and connect with potential clients, arranging meetings to explore opportunities.
3. Marketing Initiatives: Plan and oversee new marketing strategies, finding innovative ways to boost the company's market position.
4. Cross-Sales and Promotion: Promote and facilitate cross-sales opportunities across different departments, ensuring a cohesive approach to client solutions and maximizing overall company revenue.

Logistics and Administration:

1. Coordinate with the production team to agree on delivery times that meet customer requirements.
2. Assist with the transport process to ensure on-time, in-full (OTIF) deliveries.
3. Ensure safe and efficient transport operations, aiming for OTIF deliveries.
4. Book appropriate transport using external services that suit the load requirements (e.g., load size, quantity, and weight).
5. Monitor the progress of jobs using production planning software to ensure items are ready for collection/delivery deadlines.
6. Monitor transport costs on a job-by-job basis and log transport costs and transport providers on relevant jobs using computer systems.
7. Ensure transport costs are covered by charges made to customers (Carriage charge).
8. Organise and maintain company records, ensuring accurate filing of documents in both physical and digital systems.