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Sales Executive

Keepmoat Homes

Nottingham

On-site

GBP 80,000 - 100,000

Full time

9 days ago

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Job summary

An exciting opportunity awaits a passionate Sales Executive to join a dynamic team in the East Midlands region. This role involves engaging with customers, guiding them through the buying process, and ensuring a delightful experience. The ideal candidate will possess strong sales and negotiation skills, excellent communication abilities, and a customer-centric approach. Collaborating closely with the Sales Manager, you will work to meet sales targets and maintain high standards of service. If you thrive in a collaborative environment and are eager to make a positive impact, this position is perfect for you.

Qualifications

  • Proven experience in sales and customer service roles.
  • Strong initiative and drive to meet sales targets.

Responsibilities

  • Support customers through the buying process via various channels.
  • Ensure follow-up procedures and customer complaints are managed.

Skills

Customer Service
Sales Skills
Negotiation Skills
Communication Skills
Initiative
Flexibility
Creativity

Education

GCSE in English
GCSE in Maths
Formal sales/customer service qualifications

Job description

Main Purpose of role:

We have an exciting opportunity for a Sales Executive to join our East Midlands region, in Nottingham. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

Skills, knowledge and experience

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.

Education and qualifications

Essential

Educated to GCSE or equivalent standard in English and Maths.

Desirable

Formal sales/customer service specific qualifications.

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