Sales + Events Co-Ordinator - Eastwood Hall

We're currently recruiting a dedicated Sales + Events Co-Ordinator to help ensure the smooth running of the operations at Eastwood Hall on a full-time basis, contracted to 40 hours per week.

As a Sales & Events Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits + Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health + Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training, development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Here's an idea of what your shift patterns will be: Variable shifts.

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Eastwood Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between, our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Levy UK + Ireland.

Could you bring your spark to The Venues Collection? Here's what you need to know before applying:

Your key responsibilities will include:

• Manage confirmed bookings and co-ordinate information in order to hand over to the operational team.
• Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.
• Ensure the smooth operation of the sales office by defining, documenting, and delivering a professional sales service.
• You will be required to be pro-active and research past and present companies.
• Used to handling a high volume of enquiries and dealing with those in a timely manner.
• Be flexible and dedicated to all types of sales enquiries.
• Opera S+C experienced preferred but not essential.

• Be passionate about customer service and hospitality with an interest in events.
• Possess knowledge of events and sports.
• Have excellent verbal and communication skills, be confident, and can make decisions.
• Demonstrate strong organizational and administrative skills.
• Be confident and able to be a team player. Assertive, calm, and able to work well under pressure.
• Have the ability to multitask, think fast, and deliver solutions to customer requirements.
• Be diplomatic and discreet, managing customer feedback and complaints confidently.
• Be motivated by a passion for quality and great service delivery.
• Have a “can do” attitude and instill this within the wider team.
• Be an excellent ambassador for the business.

Part of Levy UK + I, we are a grouping of five easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas.

Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.

We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.