Sales Development Representative

WSR are recruiting for a Sales Development Representative for our esteemed client in Milton Keynes.

Job Title: Sales Development Representative

Role Type: Permanent

Location: Milton Keynes - Hybrid Role - 3 x Office days and 2 WFH

Reports to: Direct Sales Team Lead

Salary: £27k to £30k basic, plus commission

Why this Role?

This is your opportunity to be at the forefront of innovation, supporting direct sales operations and making a real impact. If you are passionate about connecting with clients, driving growth, and delivering exceptional service in a fast-paced environment then this is the perfect role for you!

Sales Development Representative Role Overview

The Sales Development Representative will support our direct sales operations. This role is ideal for someone with a passion for client engagement, sales development, and customer service in the telecommunications and technology sectors. The Sales Development Representative will be responsible for managing a portfolio of leads, ensuring opportunities and qualified calls are fully explored in order to progress through the sales journey.

Sales Development Representative Duties and Responsibilities

1. Prospecting Powerhouse: Engage in outbound calls and nurture leads, guiding them through the sales journey.
2. Sales Growth Champion: Spot opportunities to upsell and cross-sell our full range of cutting-edge services and solutions.
3. Customer Service Star: Deliver top-notch service, responding promptly to customer inquiries and ensuring satisfaction.
4. CRM Management: Keep meticulous records of sales activities and customer interactions in our CRM system (ConnectWise).
5. Team Collaborator: Partner with internal teams—technical, marketing, finance—to create seamless customer experiences.
6. Knowledge Guru: Stay ahead of the curve with a deep understanding of our products, services, and industry trends.
7. Policy Compliance Expert: Remain compliant with Company policies and procedures including ISO documentation.
8. Security Specialist: Participate in regular security awareness training and apply best practices for securing data, systems, and applications as well as report any suspected security violations to the information security team immediately.

Additional Duties and Responsibilities

1. Attend any meetings, customer visits, exhibitions, or other events as required.
2. Ensure internal reporting is carried out as required.
3. Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
4. Understand and adhere to ConnectWise processes by completing assigned training materials and blueprints on the ConnectWise University.
5. Ensure an inclusive culture where all staff feel valued and respected.

Sales Development Representative Experience, Skills and Attributes

1. Exceptional Communicator: Your interpersonal skills are second to none, and you can build rapport with ease.
2. Target-Driven Achiever: You thrive on meeting and exceeding sales goals.
3. Multi-Tasking Pro: Juggling priorities in a fast-paced environment? No problem!
4. Problem-Solver: You’re resourceful, proactive, a strong negotiator and are always ready to tackle challenges. You take a self-motivated approach to identifying and pursuing sales opportunities.
5. Tech-Savvy: Proficient in Microsoft Office and CRM tools like ConnectWise.
6. Industry Insight: A bonus if you have a background in telecommunications or IoT!

Sales Development Representative Benefits

1. A vibrant, inclusive company culture - Collaboration with a supportive team that celebrates success together.
2. Opportunities for professional growth and development.
3. Hands-on experience in an exciting, fast-evolving industry.
4. Performance-based incentives.
5. Comprehensive benefits package, including health, dental, and vision insurance.
6. Free Parking.
7. Christmas Shut down.
8. 25 days holiday, plus public holidays.
9. Earn additional holidays after 3 years’ service (maximum of 5 days).

Please click ‘APPLY NOW’, or call the WSR Team at (phone number removed) for more info.

We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.