Sales Desk Analyst

Overview

Job Description - Sales Desk Analyst

Location: UK

Are you ready for what’s next, now?

We’re looking for a Sales Desk Analyst for our office in Alpharetta, GA. The position is full-time. You’ll join an awesome team to support our growing customer base.

About the role

This is a newly created role with the opportunity to be a key contributor to a high-impact function. Reporting to the VP of Sales Operations, you will support process accuracy, deal efficiency, and cross-functional collaboration across Sales, Finance, and Legal. If you enjoy working through operational details and ensuring deal quality at scale, this is a great opportunity to contribute meaningfully to sales operations.

Key Responsibilities:

• Support the Sales team on a wide range of transactions, including SaaS conversions, product swaps, and ramp deals, by validating pricing, contract terms, and billing structure.
• Collaborate with Sales, Finance, and Legal teams to review deal structures, identify potential red flags, and ensure a smooth internal approval process.
• Monitor and manage the Sales Desk queue, organizing reviews based on volume, complexity, and timing needs.
• Assist with the implementation and refinement of Salesforce validation rules to ensure necessary quote modifications trigger re-review before customer delivery.
• Help track and analyze Sales Desk metrics including turnaround times, frequent contract exceptions, and recurring deal structure challenges to support continuous improvement.
• Partner with Sales Enablement to provide feedback on training materials for AEs regarding policy updates, pricing guardrails, and contract workflows.
• Serve as a quality control checkpoint, reviewing deals before they are submitted to customers, ensuring compliance with internal processes while maintaining deal velocity.

About You

• 2–4 years of experience in Sales Operations, Revenue Operations, or related roles supporting deal desk or quoting workflows.
• Familiarity with SaaS pricing models, contract terms, and enterprise deal structures.
• Experience working with Salesforce, especially CPQ-related processes, quote creation, and approval workflows.
• Strong attention to detail with the ability to interpret financial and contractual terms and apply them accurately to quote reviews.
• Clear and concise communication skills, with the ability to work cross-functionally across Sales, Finance, and Legal.
• Comfortable managing multiple priorities in a fast-paced sales environment.
• Process-oriented mindset with an interest in improving tools, templates, and workflows for scale.
• Self-motivated and highly organized, with a commitment to operational excellence.

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible, and casual environment—an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. Aptean’s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech, and pharmaceuticals; over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

Aptean pledges to promote a company culture where diversity, equity, and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders, and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, or age.

Celebrating our diverse experiences, opinions, and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.