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Sales & Customer Service Associate

Massage Envy Franchising, LLC

Maidenhead

On-site

Full time

25 days ago

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Job summary

Join a dynamic team dedicated to enhancing wellness and customer satisfaction! This role offers an exciting opportunity to provide exceptional service while promoting a holistic approach to health. You'll engage with clients, educate them on various services, and help build lasting relationships. Enjoy a flexible schedule, competitive pay, and a supportive environment that values your contributions. This is more than just a job; it's a chance to make a difference in people's lives and be part of a caring community that celebrates individuality. If you're passionate about wellness and customer care, we want to hear from you!

Benefits

Competitive base pay
Employer-paid healthcare
Matching 401(k)
Paid time off
Employee referral bonus
Flexible schedule
In-depth training
Free monthly service
Discount on products

Qualifications

  • Previous retail or sales experience preferred.
  • Ability to establish positive relationships with guests.

Responsibilities

  • Provide outstanding customer service and help everyone feel valued.
  • Promote Total Body Care and educate clients on services.

Skills

Customer Service
Critical Thinking
Math Skills
Computer Skills
People Skills
Multitasking

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Coastal North - 1216 Hwy 17N Suite C3, North Myrtle Beach, SC 29582

Do you have a passion for helping others? At the Massage Envy Coastal North franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay of $14/ hour plus bonuses and commissions
  • Employer-paid healthcare including medical, dental and vision plans
  • Matching 401(k)
  • Paid time off for full time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 25-40% off all products

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID
2025-235124
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