Sales Coordinator

Portakabin limited; Cardiff; On-site; GBP 24,000 - 26,000

Job description

Role: Sales Coordinator

Salary: £24,000k - £26,000k + Commission

Location: Cardiff

We have an exciting opportunity for a customer-focused Sales Coordinator with a wealth of business development experience, to join our Commercial team in Cardiff. As a Sales Coordinator, you will play a crucial role in developing and promoting our hiring business.

Reporting to the Commercial Manager, you will support the Area Hire Manager in achieving KPIs and ensuring an exceptional customer experience. Relationship building is key to this role.

You will be highly organised, driven, tenacious, a self-starter, confident, and reliable. Experienced in business development, customer service and sales (office based). You will be working in a supportive environment with positive and helpful colleagues.

Essential Experience - This role will include carrying out cold calling, targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources - the aim being to develop relationships with both existing and new customers and, above all, creating new sales opportunities.

Essential Criteria:

1. Strong experience of building relationships with customers over the phone and competent in business development activity i.e. B2B campaign calling.
2. Proven experience in a customer service environment and Relationship Building.
3. Accepts and tackles demanding goals with enthusiasm.
4. Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned.
5. A Full UK Driving Licence – This is due to the location of the office (or cycle to work).

Key Role Responsibilities

1. Business Development: Carry out structured business development, local and national campaigns, including cold calling within the designated area to achieve order targets.
2. Customer Engagement: Respond to customer enquiries to generate orders and follow up on live quotations to advance through to order.
3. Sales Support: Prepare quotations and drawings against customer requirements and promote the full range of Building Services to maximize added value.
4. Customer Care: Complete customer care programs to ensure maximum satisfaction, continuity of business, and maximize referral opportunities.
5. System Management: Effectively use internal systems (e.g., SAP, CRM) to ensure customer information is kept up to date and systems are aligned.

For a full list of responsibilities, please view our role profile here.

Benefits & Opportunities

1. 25 Days Annual Leave
2. Option to buy 5 additional days of annual leave
3. Contributory pension
4. Commission
5. Annual Bonus
6. 24/7 healthcare access

For a full list of the benefits package please click here.

As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.

We aim to respond to all applications within 7 working days. The initial interview for the role will be done virtually, with a final interview in person at our office.

Why Portakabin?

Portakabin employs more than 2,000 people across ten European countries with our head office and primary manufacturing facility located in York UK.

Portakabin innovates, develops and delivers exceptional modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation. We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.

Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on [e-mail]