Sales Consultant, London

Are you a travel enthusiast with a knack for exceptional customer service? Intrepid Travel, a world leading provider of sustainable adventure travel, seeks a passionate Sales Consultant to join our dynamic team in Brixton!

In this fast-paced role, you'll be the first point of contact for adventure seekers across the globe, crafting unforgettable travel experiences through Intrepid's diverse range of tours. You'll leverage your knowledge of travel trends and sales strategies to guide customers and exceed sales targets, while providing exceptional service through phone, email, social media, and live chat.

This is your chance to combine your passion for travel with your customer service expertise. We're looking for someone who thrives in a multi-tasking environment, possesses excellent IT skills, navigating our travel booking systems with accuracy. A hunger for learning and a drive to succeed are essential, as your performance will be directly linked to commission structures and industry-standard KPIs.

What you need to know:

This is a full-time, permanent position operating on a hybrid basis, with 3 days per week required in our office in Brixton, London. During the initial weeks, you'll benefit from a thorough and guided training programme to set you up for success, which will require you to be in the office throughout the week.

The start date for this role is strictly 4th March 2025 to accommodate essential training and onboarding requirements.

Some of the experience you’ll bring with you may include:

1. Experience working in a sales position.
2. Excellent customer service experience, via telephone, email and/or live chat.
3. Completed travel industry course and/or experience within the travel industry.
4. Personal and/or professional travel experience to Intrepid destinations.
5. Confident IT skills, including the use of travel booking systems and CRM system, preferably Salesforce.

If you’re driven by a love for travel and the thrill of helping others discover the world, this is your chance to make a real impact. Join Intrepid and be part of a team creating unforgettable adventures while championing sustainable travel.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds.

Rewarding and developing our people is important to us, some of our work perks include:

1. Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year.
2. A free Intrepid trip every year, plus generous discounts for families, and close friends.
3. 5 extra days of leave a year for use on Intrepid trip's.
4. A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
5. Access to e-learning platforms, professional development and mentor programs.
6. 20 hours of volunteer leave every year to use on causes most important to you.
7. Employee Assistance Program, a 24/7 service that offers counselling for you and your family.

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.