Sales Associate (Full Time) - Glasgow (Ingram Street)

HUGO BOSS; Glasgow; On-site; GBP 40,000 - 60,000

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS UK Ltd | Sales Associate | Glasgow (Ingram Street)

Permanent - Full Time

What you can expect:

As a Sales Associate in our Hugo Boss store, you will play a crucial role in delivering outstanding customer service, driving sales, and building lasting relationships with our valued customers.

1. Deliver outstanding customer service and build a loyal customer base.
2. Gather and manage CRM data to ensure high-quality customer information.
3. Contribute to achieving location performance targets and individual KPIs.
4. Handle transactions, complaints, and returns with efficiency and professionalism.
5. Participate in regular trainings to continuously develop your skills.
6. Support operations for loss prevention and stock management.
7. Utilise business systems and latest technology effectively.
8. Drive the use of available tools and ensure adherence to procedures and policies.

Your profile:

1. Previous experience in a similar management role within a fashion and lifestyle retail environment.
2. Passionate in leading, motivating and training team members through active supervision.
3. Ability to be flexible and adaptable to the needs of the business.
4. Demonstrate strong commercial acumen and brand knowledge.
5. Willingness to constantly learn & develop.
6. Excellent communication skills at all levels, both written and verbal.
7. Experience in networking & building relationships.

Your benefits:

1. Previous retail, hospitality or customer service experience along with an excellent understanding of the premium fashion industry.
2. Excellent interpersonal and communication skills.
3. Demonstrated commercial acumen and brand knowledge.
4. Flexibility and adaptability to meet business needs.
5. Willingness to learn and develop continuously.
6. High cultural knowledge and awareness.
7. Proactive and positive attitude.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.