Sales Associate - 40 Hours

SALES ASSOCIATE (YORK)

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

1. Assists customers using advanced knowledge of merchandise and customer service skills with more complex customer requests.
2. Resolves customer issues using store guidelines; escalates complex issues to the next level.
3. Impacts the sales results and overall customer experience of the assigned merchandise area.
4. Is able to work in multiple merchandise areas.
5. Able to communicate and give feedback.
6. Leads by example and is an expert within their specialist areas.

Essential Duties & Responsibilities

1. Requires broad knowledge of the merchandise in multiple product areas in the store.
2. Able to communicate and share knowledge with other Associates.
3. Excellent Customer Service and the ability to adhere to the Selling Culture Sales Model.
4. Demonstrates One Team, One Family focused on the Customer.
5. Completes work with a limited degree of supervision.
6. Able to adapt quickly to change and support others.

Experience, Skills & Knowledge

1. Essential previous exposure within a retail environment.
2. Ability to work autonomously in a fast-paced and dynamic environment.
3. Demonstrates an ability to engage others, utilizing Business Tools.
4. Ability to take ownership of tasks.

Required language: local language, English to an intermediate level.