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Sales Assistant - M\u0026amp;S

WHSmith

Colchester

On-site

GBP 18,000 - 26,000

Part time

2 days ago
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Job summary

An established industry player is seeking a Sales Assistant to join their dynamic team at a local hospital store. This role emphasizes delivering outstanding customer service and maintaining high store standards. You'll receive comprehensive training, allowing you to thrive in a supportive environment. The company values teamwork and encourages a culture of inclusivity, ensuring every team member feels welcome. With a focus on customer satisfaction, you'll engage with customers, understand their needs, and recommend products effectively. This is a fantastic opportunity for anyone passionate about retail and customer service, looking to make a difference in people's lives.

Benefits

Employee Discounts
Pension Scheme
Paid Annual Leave
Employee Assistance Programme

Qualifications

  • Strong communication and listening skills are essential.
  • Passion for providing excellent customer service.

Responsibilities

  • Deliver exceptional customer service on the shop floor.
  • Maintain store presentation and cleanliness standards.
  • Engage proactively with customers to meet their needs.

Skills

Communication Skills
Organizational Skills
Attention to Detail
Customer Service
Teamwork

Job description

Sales Assistant - M&S - Colchester Hospital
Contract Type: Permanent
Working hours: 10 contract hours per week. Working Saturday and Sunday mornings.
Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life's journeys. We are particularly proud of the great partnerships we have with M&S. As a Sales Assistant, you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:
  • Delivering exceptional customer service experience on the shop floor and at service points, putting the customer before task every time.
  • Delivering best in town standards through presentation, availability, and keeping the store clean and tidy.
  • Having great product knowledge to sell and recommend our products and services to customers.
  • Proactively engaging with customers to understand their needs and make recommendations.
  • Working as part of a winning Team: pulling together, you can adapt to what can be a changing fast-paced environment.
What our Stores would love to see:

Full training is provided for this role, but it would be great if you had the below skills:

  • Strong communication and listening skills.
  • Great organisation skills plus strong attention to detail.
  • A passion for providing great customer service.
  • Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

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