Sales Assistant - King's Road

YSE; London; On-site; GBP 20,000 - 30,000; Full time

Job description

Over the years, Ysé has developed a strong conviction: that of "body to heart."

Our philosophy: to love your body, no matter what it looks like. We now create lingerie, swimwear, and an intimate wardrobe for all women, for all bodies, whether to please others or oneself, just as we are. At Ysé, we believe in lingerie as free as women should be.

Our team is united by a passion for the product and the brand's gentle and caring mission toward women. We cover all areas, starting with creation. We also have a strong understanding and expertise in digital fields because we were born and grew online since 2012. A story of women, for women.

Since 2015, we have opened several stand-alone boutiques to enrich our customer experience with intimate and warm meeting spaces. Finally, we have all the support functions necessary for these omnichannel sales.
Our headquarters team works in the heart of Paris, and our boutiques are currently located in France, Brussels and now.... London! Ysé's beautiful adventure grows every year, and we still have so many wonderful things to accomplish.

Ysé is now settling in London. We are looking for a Sales Assistant (full-time contract) to assist with the opening of our first store in the UK and attract new customers.

We are seeking a cheerful, autonomous, highly organized individual who is especially attuned to Ysé's universe and values.

With a taste for challenges, you will contribute to achieving the commercial objectives of our boutique. As an ambassador for our brand, you will provide our clients with a unique experience through our trendy, chic, and refined collections.

Your main responsibilities will include:

Client Experience:

• Welcome and advise customers according to the standards defined by the art of sales and Ysé’s customer service;
• Sell with sincerity;
• Actively contribute to the store’s revenue growth and key performance indicators;
• Master and develop the store’s customer loyalty indicators.

Product Management:

• Know Ysé's collections by participating in all internal training sessions;
• Ensure that the products displayed in the store meet Ysé’s brand image criteria;
• Participate in and master the fundamentals of Ysé merchandising;
• Ensure proper shelf placement according to the timeline set by the store manager;
• Report any inconsistencies noticed in the products.

Stock Management/Tools:

• Master the various operational tasks within the time allowed (deliveries, returns, rotating inventory);
• Ensure optimal restocking in the store at all times;
• Actively participate in daily management related to unidentified shrinkage;
• Manage the basics of Shopify;
• Ensure and use the different processes related to the company’s omnichannel services (Click and Collect);
• Master opening and closing of the cash register;
• Notify and alert the store manager in case of exceptional situations.

Being part of the Ysé team means having the opportunity to grow, thrive, and develop your skills in a stimulating, creative, and supportive environment.

You will also benefit from:

• Special care provided by our HR and Office Management teams (welcome breakfasts, birthday celebrations, annual events, "inspiring mornings," and Retail-specific training).
• A wardrobe designed by our style office for client-facing roles.
• Discounts on our collections throughout the year.

We share more than just work, and we are looking for someone who will, above all, share our passion for doing things well and our dream of constantly improving to better surprise our subscribers and clients.

• Passionate about retail and sales, you have a successful first experience as a Sales Assistant.
• Dynamic and meticulous, you have an excellent sense of commerce and customer service.
• Organized, you know how to identify the priorities.
• You enjoy challenges, are results-oriented, and bring forward innovative ideas.
• You are proficient in the Microsoft Office/Gmail suites.
• You love the brand and the products it offers.
• Speaking French would be a huge plus.

Encouraging diversity in all its forms, Ysé is committed to promoting the employment of individuals with disabilities.

To learn more about our company: Ysé Paris