Sales and Retentions Advisor

Search Consultancy; Bradford; On-site; GBP 23,000 - 30,000

Job description

Sales and Renewals Advisor

Location: Bradford, West Yorkshire
Salary: £23,900, with opportunity for commission to raise salary up to £30,000
Hours: Full-time, Monday to Friday

Contract Type: Permanent

Are you a proactive and friendly communicator with a passion for sales? Join our team as a Sales and Renewals Team Member and play a crucial role in selling motor-related products directly to consumers through both inbound and outbound telephone campaigns.

The Sales and Renewals Team Member will receive amazing benefits!

• Amazing Holiday entitlement
• Early finish Friday!
• Supportive team environment
• Contribution to meaningful projects

Key Responsibilities of the Sales and Renewals Team Member:

• Make outbound and receive inbound telephone calls on campaigns assigned by your line manager.
• Ensure all interactions with or on behalf of our customers follow the required regulatory rules, including but not limited to Consumer Duty & GDPR.
• Consistently achieve performance targets against metrics including calls per day/month, contacts per day/month, sales per day/month, cancellation rates, and conduct risk/compliance measures based on call evaluations.
• Maintain required levels of adherence to schedule.
• Engage fully and positively in all off-phone activities (one-to-ones, team meetings, training sessions).
• Share successful, compliant sales techniques with colleagues to drive improved results for all.
• Comply with AmTrust procedures, policies, and regulations as relevant to remit.
• Complete all mandatory and job-specific training requirements in line with the required time frames and as directed by your line manager.
• Perform any other duties as may be assigned to meet the ongoing needs of the organisation.

Functional/Technical Competencies:

• Excellent verbal communication skills.
• Ability to listen to and identify customer needs.
• Friendly, patient, and empathetic telephone manner.
• Ability to sell through a consultative approach.
• Ability to produce accurate, good quality work on a consistent basis.
• Drive for continuous personal development.
• Ability to adhere to regulatory requirements applicable to the department, including GDPR and Consumer Duty.

If you are interested in the role, and want to know more, please apply or contact us for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.