Sales And Retention Manager

EVERLAST GYMS; Grays; On-site; GBP 40,000 - 60,000

Job description

Job Responsibilities

• Represent Everlast Gyms as an ambassador for fitness.
• Demonstrate our elevated ways of working always.
• Advocate for our FUNDAMENTALS sales process, leading by example and supporting the wider team to improve confidence and performance.
• Focus on driving new member sales and retaining existing members to grow live member movement.
• Own the activity planners for the gym, ensuring they are thorough, well-planned, and executed.
• Implement strategies to increase lead generation both internally and externally.
• Monitor dashboards and KPIs, communicating key insights to the wider team.
• Drive all revenue lines from membership sales to product & secondary, enhancing profitability of the gym.
• Prepare and deliver monthly sales presentations to the wider management team.
• Build key relationships with local businesses to evolve local partnerships.
• Develop the #WeMoveBusinesses membership opportunities (both new and existing).
• Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
• Support national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
• Deliver honest, constructive feedback regularly to support team members in achieving their potential.
• Support the General Manager and wider team with operational tasks necessary for correct business operations, including Health & Safety, Facilities, Maintenance, and Recruitment.
• Maintain consistently high standards of cleanliness and presentation at all times in the gym.

Candidate Qualities

• Passion for health, fitness, and wellness.
• Strong leadership qualities.
• Adaptability in communication style.
• A positive, solutions-driven mindset in the face of adversity.
• A member champion mentality with exceptional interpersonal skills.
• Driven and ambitious with a keen desire to learn and develop specific behaviors and competencies for the role.
• Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.

To learn more about our brand, please visit our LinkedIn page.