Sales and Events Manager - Oxford

Cosy Club; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job description

Sales and Events Manager - Oxford

Cosy Club Oxford is looking for a passionate and driven Sales and Events Manager for this stunning site! Set in the heart of picturesque Oxford, our Cosy Club is the perfect venue to celebrate and socialise. With two private dining rooms available for private hire, there's so much potential within our beautiful bar and restaurant.

The Role in a Nutshell

As the Sales & Events Manager, you are responsible for proactively growing the total sales of the business whilst ensuring bookings are meticulously organised to ensure guests have a remarkable experience with us.

As one of our Sales & Events Managers, you'll get a competitive salary plus a bonus scheme that pays out regularly, alongside:

• Overtime pay - work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required
• Achievable bonuses of up to 5k per annum!
• A commitment to prioritise your work life balance and respect of your time off.
• Christmas Day off!
• Two days off a week and one weekend off every six weeks
• Power over your pay with Wagestream
• Meals on duty
• Unlimited 50% off staff discount across Cosy Club and Lounge
• Enhanced maternity/paternity benefit (according to length of service)
• Focus on your development and progression and a clear understanding on how you are able to do this
• An invitation to the most talked-about staff party in hospitality - Loungefest!

Key Aspects of the Role

• You will work closely with our central reservations team and site team to ensure bookings are well managed and our guests receive a well-organised and well-executed experience with us.
• Guests are made to feel special and confident that their booking is being treated with care every step of their journey with us.
• You take the lead on sales building and work in partnership with your General Manager & Operations Manager to spot opportunities to maximise sales.
• You will ensure that your site has a great reputation in being the place of choice over our competitors - online or through word of mouth.
• You will measure, collate and communicate your weekly results to the General Manager every Monday.
• You attend (and want to attend) large important functions to ensure they run smoothly, instilling confidence with guests as the face of the business.

Full Responsibilities

• Proactively grow and maximise pre-booked sales, through winning business and the organisation of Weddings, corporate packages, PDR bookings, Masterclasses, dinners & drinks parties, ticketed events and bar and restaurant bookings etc.
• Successfully organise, promote and sell all major calendar occasions such as Christmas, New Year's Eve, Valentine's Day, Mother's and Father's Day, Bank Holiday weekends and any other major occasions as briefed.
• Be the face of the site's brand, both internally and externally.
• Work to pre-determined targets as set by the General Manager and Operations Manager.
• Create and execute a sales plan for the site, detailing clear targets and objectives for the team.
• Endeavour to always show creativity and innovation while following the processes set before you.
• Proactive outreach via phone, emails / LinkedIn messenger each week to new or existing contacts.
• Attend networking events every month, raising the profile of the site within the local area.
• Ensure social media channels; specifically Instagram & Facebook have a minimum of 4 posts a week.
• Organise and curate social influencer PR visits to site.
• Ensure that all incoming enquiries are dealt with in a timely manner, delivering a high level of conversion from enquiry to confirmed booking.
• Continually build and validate a quality database of contacts with key employers, organisations and private customers.
• Manage the ResDiary to provide sales analysis and ensure accuracy of sales reporting.
• Perform client show rounds and meet and greet clients, acting as the venue representative.

About You

• A happy, smiley, fun-loving warm person.
• A natural talent and passion for people & hospitality.
• You are obsessive about driving sales and hitting targets.
• Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
• Good communication skills with the ability to build rapport and trust easily.
• Self-motivated, enjoys working at pace with limited supervision whilst adhering to pressure and timescales.
• Creative, passionate and positive with site management and kitchen team to ensure events/bookings can realistically be executed to a high standard.
• You command the detail. You'll know your Cosy Club like the back of your hand, and take pride in ensuring that standards, processes, cleanliness, and presentation is at its best each and every day.
• You never settle for second best. You don't cut corners, and you relentlessly turn up each and every day to drive the business forwards.
• Do it your way and you go the extra mile. You put your best foot forward every day and have the confidence to be yourself.

If this all sounds like you, apply today to join the club.