SALES AND ADMIN EXCUTIVE

Company Name: Wood and Beyond

Job Title: Sales and Customer Service Executive

Location: London, NW11

Salary: £25,000 - £27,000 depending on experience. Optional bonuses on achieving targets.

We are a dynamic and rapidly growing company specializing in home interior products, based in North West London, UK, offering a friendly and challenging environment.

The Role:

• Sales over the phone, showroom, and on live chats.
• General office administration.
• Taking inbound calls and selling products, benefits, and any special offers.
• Providing after-sales care and logistics.
• Processing orders from A-Z.
• Booking deliveries.
• Preparing delivery support documents.
• Preparing samples when/if required and posting them.

The Successful Candidate:

• Excellent English communication (verbal and written) skills.
• Highly organized with good administration skills.
• Excellent attention to detail.
• Good knowledge of Microsoft Office.
• Excellent telephone manner.
• Enjoy working within a target-driven team environment.
• Team player and highly motivated.
• Previous experience in a customer-facing role/office management.
• Previous sales experience.
• Previous experience in the industry/flooring company (wood/tiles/carpet).
• BA in a related subject.

Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:00-16:00 (when required)

Reports to: Office and Operations Manager

Start Date: ASAP

Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, providing customer service and logistics, sales, and administration support.

Experience: Not required

Languages: English – Advanced

Employment: Full-time

Schedule: 09:00 to 17:30

Salary: £25,000 – £27,000 yearly

Benefits: Bonuses optional

Starting Time: Immediate start!

About Wood and Beyond Ltd:

Great family environment, mix of cultures, dynamic, ambitious.