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Sales Advisor - Leeds

Whittard of Chelsea

Leeds

On-site

GBP 20,000 - 30,000

Part time

28 days ago

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Job summary

An established industry player is seeking enthusiastic individuals to join their Leeds store team. If you have a passion for customer service and a love for tea and coffee, this is your chance to be part of a dynamic environment. Your role will focus on providing exceptional service, engaging customers, and managing daily operations. With a commitment to personal growth and team success, you'll enjoy working in a friendly atmosphere that celebrates achievements. Don't miss the opportunity to elevate the customer experience and contribute to a growing company that values its team members.

Benefits

Individual rewards
Team benefits

Qualifications

  • Passion for customer service and a love for tea and coffee.
  • Ability to engage customers and provide product knowledge.

Responsibilities

  • Provide world-class customer service and achieve sales targets.
  • Manage front-facing duties, including operating the till and conducting tastings.

Skills

Customer Service
Teamwork
Sales Skills
Product Knowledge

Education

Previous experience in customer-facing roles

Job description

We're looking for enthusiastic individuals to join our Leeds store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 4 hours a week.

Responsibilities
  • Providing world-class customer service.
  • Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
  • Consistently achieving daily sales targets.
  • Collaborating closely with your team to foster excellent working relationships.
  • Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
  • Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
  • Leading in-store and on-street tastings to elevate the Whittard product experience.
  • Proven ability to work effectively in a team.
  • Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
  • A commitment to personal growth and achieving excellence.
  • Previous experience in customer-facing roles is desirable but not essential.
The Role Itself

You will be part of a friendly team in our bustling Leeds store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.

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