Sales Advisor

GSF Car Parts; Plymouth; On-site; GBP 20,000 - 30,000

Job description

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.

We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.

Main Duties Include

1. Developing sound customer relationships and applying effective sales techniques
2. Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
3. Fully satisfy customer needs in respect of any part orders, respects or queries they may have
4. Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
5. Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
6. Develop knowledge of products through study of internal literature
7. Use E-learning portal to improve performance

Working Hours

45 (average) hours Monday to Friday, including alternate Saturday working.

About You

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.

What You'll Need To Succeed

1. Able to work well and deliver results under pressure
2. Organised with great attention to detail
3. Customer focused
4. Target driven, motivated by sales and able to deal with rejection
5. Willingness to learn and develop
6. A team player with the ability to also work independently
7. Excellent interpersonal and communication skills, both written and verbal
8. IT Literate
9. Knowledge of car parts and MAM/Allicat would be helpful but isn't essential

What’s in it for you?

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.

1. Competitive salaries with clear bonus structures in place
2. Annual salary reviews every April
3. 28 days holiday (including bank holidays). We also reward Team Members with the chance to earn extra holiday days based on length of service with the company as a way of showing our appreciation for their loyalty
4. Eligibility to join our Electric Vehicle Scheme
5. Financial Wellbeing is an important part of taking care of your mental health. With that in mind all our Team Members have access to our financial wellbeing portal provided by Salary Finance. This includes: Personalised loans, advances and share schemes.
6. Peace of mind that if the worst should happen, GSF will look after your loved ones with our Life Assurance scheme which pays out a tax-free lump sum equivalent to *2 x your annual salary
7. Perks at Work – access to Discounts from 100’s of household names including Asda, Nike & John Lewis
8. Health & wellbeing tools
9. Access to our Accelerate programme, where you will be able to gain qualifications that are nationally recognised.

About Us

At GSF Car Parts, our mission is simple… to not only be the go-to partner for garages, suppliers, and the public, but also the top employer of choice - offering exceptional opportunities and career growth.

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. Our branch network is bolstered by an all-star leadership team, all with proven track record of success to give our teams the tools, knowledge and resources they need to serve more customers better than ever before. The business also benefits from integrated IT systems, which include our new industry leading catalogue system, Mastercat and access to the Group's national garage programme, Servicesure.

With plans to invest, scale, and accelerate growth, GSF has the ability to be really different and enhance its market position as it embarks on a new era of expansion and innovation.

Adding 60 new branches to our 200-strong network demonstrates our commitment to shaking up the industry and leading our teams in the UK and Ireland to unprecedented success. And that's not all – we're gearing up to unveil a brand-new, world-class, national distribution centre spanning 500,000 square feet. With state-of-the-art technology at our fingertips, it will supercharge our logistics, ramp up service, and enable efficient sourcing from the global supply chain.

Now is the perfect moment to become a valued member of the industry's most esteemed current and emerging talent.

Join GSF Car Parts, your employer of choice, and let's supercharge your career together.