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Sales Administrator

Adecco

Stoke-on-Trent

On-site

GBP 60,000 - 80,000

8 days ago

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Job summary

An established industry player is seeking a motivated Sales Administrator to join their dynamic team in Stoke-on-Trent. In this role, you will be at the forefront of customer interactions, handling inquiries, processing sales orders, and ensuring customer satisfaction. This position offers a fantastic opportunity to develop your skills in a supportive environment, with full training provided and clear pathways for career progression. If you are passionate about sales and customer service and thrive in a collaborative atmosphere, this role could be the perfect fit for you!

Qualifications

  • Previous sales admin and customer service experience required.
  • Strong relationship-building and communication skills are essential.

Responsibilities

  • Handle incoming calls and emails, providing accurate answers.
  • Process sales orders and perform general administration duties.
  • Work towards KPIs and chase outstanding quotes.

Skills

Sales Administration

Customer Service

Relationship-Building

Microsoft Office

Attention to Detail

Negotiation Skills

Communication Skills

Positive Attitude

Tools

Sage

Job description

Are you ready to take your career to the next level? Our client is a dynamic player in the manufacturing and production industry. They are currently seeking a driven and motivated Sales Administrator to join their team in Stoke on Trent.

What You'll Do:

As a Sales Administrator you will work closely with the Customer Relations Manager. Your responsibilities will include:

  1. Handling incoming calls and emails, providing prompt and accurate answers to product queries
  2. Processing sales orders using Sage database
  3. Building rapport and understanding customer requirements
  4. Performing general administration duties
  5. Working towards daily KPIs and monthly sales targets
  6. Proactively chasing outstanding quotes and maximising additional business opportunities
What We're Looking For:

We want a team player who is passionate about sales and customer service! The ideal candidate will have:

  1. Previous sales admin and customer service experience
  2. Experience with Sage (preferred but not essential)
  3. Strong relationship-building skills
  4. Good general administration and Microsoft Office skills
  5. A positive and proactive attitude
  6. Excellent communication and teamwork skills
  7. Attention to detail
  8. Good negotiation skills
  9. A polite and friendly telephone manner

In return you can expect to receive a competitive salary, with excellent benefits, full training and opportunities for career progression.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

Job Title:

Company:

Location: Stoke, Staffordshire

Posted: Mar 26th 2025

Closes: Apr 26th 2025

Sector: Customer Services

Contract: Permanent

Hours: Full Time

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