Sales Administration Supervisor

Sales Administration Supervisor

Location: Mildenhall, Suffolk

Hours: Monday - Friday 8am - 5pm

Salary: Circa £40,000 per annum

Benefits: 26 days holiday per year plus bank holidays, health cash plan and death in service cover - 3x annual salary

Duration: 12 Month Contract - Maternity Cover

Do you work in the manufacturing industry and have experience managing and leading a sales and order processing team, including supporting with training and development and overseeing the day-to-day performance? Look no further, we have just the role for you. Join this manufacturing business as the Sales Administration Supervisor to cover a 12 month maternity cover contract.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

1. Managing the sales inbox and ensuring that all orders are processed in a timely manner
2. Managing a team of 4 and providing 1 to 1 support
3. Ensure that all orders have the appropriate paperwork
4. Liaising with the Design team regarding special orders
5. Maintaining a high level of customer service at all times
6. Investigating customer complaints
7. Continue developing sales standards and implement needed training
8. Tracking enquiry levels and producing reports
9. Provide KPI's (key performance data)
10. Promoting a positive health and safety culture throughout the business
11. Leading and managing the team
12. Assist with recruitment and selection throughout the department
13. Completing inductions and onboarding
14. Completing appraisals and general staff support

What we are looking for:

1. Previous team manager experience in sales and order processing
2. Manufacturing or production industry background
3. A positive 'can do' and friendly attitude and be adaptable, motivated, and well-organised
4. Good knowledge of MS packages including Outlook, Word, and Excel
5. Excellent communication skills
6. Good attention to detail and be able to prioritise effectively
7. Have a proactive continuous improvement mindset
8. Proven ability to coach and support colleagues across the business
9. An enthusiastic engaged attitude

So, are you ready for your next job? Hit the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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