Sales Administration Manager

Job Title - Sales Administration Manager

JOB SPECIFICATION

Reports to: Head of Sales

Contract: Full Time, Permanent

Based: Glasgow HQ

Salary: £27k - £30k

ABOUT PRIME SECURE

We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our blue-chip customer base across the UK. This role is based at our Glasgow HQ, with occasional travel required to our regional offices in St Albans, Hertfordshire and Altrincham, Cheshire.

We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow.

ABOUT THE ROLE

We are looking for an enthusiastic Sales Administration Manager to work in our busy Head Office in Glasgow. You will be based within our Glasgow Head Office in Port Dundas, working to support a large Sales team of over 10 people.

Our core values:

1. Integrity
2. Customer Excellence
3. Plain-Speaking
4. Agility
5. Courage & Conviction

WHO YOU ARE

We are looking for someone with strong administration skills and able to work well within a team. Previous Sales Admin experience is desirable but not essential. We are looking for an excellent communicator that can work within a fast-paced environment.

KEY RESPONSIBILITIES

As Sales Admin Manager you’re ultimately accountable for supporting the Sales Strategy by overseeing and managing the full administration processes for all Sales enquiries from lead generation to quote preparation and processing orders. Overall, you will effectively manage the full Sales Administration process ensuring customer excellence remains front and central to everything you do.

As such we see the key responsibilities of the role as being:

1. Sales Administration
2. Sales Support
3. Scoping including daily updates
4. Preparing Quotations
5. Processing Orders (New Job Notifications – new process)
6. Fully manage ZOHO CRM in coordination with sales managers (inc Forecasts and Pipelines)
7. Manage Glenigan (inc ZOHO integration)
8. Carry out regular audits of all CRM activity and entries
9. Weekly and monthly reporting on sales figures
10. BDM and Departmental KPI’s
11. Manage Proposify Software
12. Assist with information for Tender software / portal
13. PQQ’s/Supplier Access Forms
14. Creative meetings with Marketing Manager to assist with marketing projects
15. Manage Client Lists
16. Update Client Overview Document
17. Liaise with Marketing Manager
18. Liaise with Sales Managers
19. Manage Department priorities and effectively delegate relevant tasks to ensure Department operates at optimum capacity
20. Manage Team of Sales Admin Assistants
21. Prepare Sales Board Meeting Submission
22. Management of department documents e.g. T&Cs, pricing etc
23. Processing of sales orders

The five strands of the Customer Relationship Strategy you will contribute towards are:

1. SELL – Business Development
2. SERVE – Account Management
3. STORE – CRM Process
4. SEEK – Lead Generation
5. SHOUT – Marketing & Communications

TEAM REPORTING & STRUCTURE

Reporting to the Head of Sales with the opportunity to develop internally as the company grows, you have two direct line reports. The current Sales Admin Team provides support to the Sales Team which generates an annual turnover of £20m between our three UK offices across the business, with year-on-year growth forecast in line with our Road to 2030 corporate strategy.

Job Types: Full-time, Permanent

Salary: £27,000.00-£30,000.00 per year

Benefits:

1. Company pension
2. Cycle to work scheme
3. On-site gym
4. On-site parking
5. Referral programme

Schedule:

1. 8 hour shift
2. Monday to Friday

Ability to commute/relocate:

1. Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: In person