Sales Administration Manager

*Job Title - Sales Administration Manager*

*JOB SPECIFICATION*

Reports to: Head of Sales

Contract: Full Time, Permanent

Based: Glasgow HQ

Salary: £27k - £30k

*ABOUT PRIME SECURE*

We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our blue-chip customer base across the UK. This role is based at our Glasgow HQ, with occasional travel required to our regional offices in St Albans, Hertfordshire and Altrincham, Cheshire.

We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow.

*ABOUT THE ROLE*

We are looking for an enthusiastic Sales Administration Manager to work in our busy Head Office in Glasgow. You will be based within our Glasgow Head Office in Port Dundas, working to support a large Sales team of over 10 people.

Our core values:

· Integrity

· Customer Excellence

· Plain-Speaking

· Agility

· Courage & Conviction

*WHO YOU ARE*

We are looking for someone with strong administration skills and able to work well within a team. Previous Sales Admin experience is desirable but not essential. We are looking for an excellent communicator that can work within a fast-paced environment.

*KEY RESPONSIBILITIES*

As Sales Admin Manager you’re ultimately accountable for supporting the Sales Strategy by overseeing and managing the full administration processes for all Sales enquiries from lead generation to quote preparation and processing orders. Overall, you will effectively manage the full Sales Administration process ensuring customer excellence remains front and central to everything you do.

As such we see the key responsibilities of the role as being:

• Sales Administration

• Sales Support

• Scoping including daily updates

• Preparing Quotations

• Processing Orders (New Job Notifications – new process)

• Fully manage ZOHO CRM in coordination with sales managers (inc Forecasts and Pipelines)

• Manage Glenigan (inc ZOHO integration)

• Carry out regular audits of all CRM activity and entries

• Weekly and monthly reporting on sales figures

• BDM and Departmental KPI’s

• Manage Proposify Software

• Assist with information for Tender software / portal

• PQQ’s/Supplier Access Forms

• Creative meetings with Marketing Manager to assist with marketing projects

• Manage Client Lists

• Update Client Overview Document

• Liaise with Marketing Manager

• Liaise with Sales Managers

• Manage Department priorities and effectively delegate relevant tasks to ensure Department operates at optimum capacity

• Manage Team of Sales Admin Assistants

• Prepare Sales Board Meeting Submission

• Management of department documents e.g. T&Cs, pricing etc

• Processing of sales orders

The five strands of the Customer Relationship Strategy you will contribute towards are:

• SELL – Business Development

• SERVE – Account Management

• STORE – CRM Process

• SEEK – Lead Generation

• SHOUT – Marketing & Communications

*TEAM REPORTING & STRUCTURE*

Reporting to the Head of Sales with the opportunity to develop internally as the company grows, you have two direct line reports. The current Sales Admin Team provides support to the Sales Team which generates an annual turnover of £20m between our three UK offices across the business, with year-on-year growth forecast in line with our Road to 2030 corporate strategy.

Job Types: Full-time, Permanent

Salary: £27,000.00-£30,000.00 per year

Benefits:
* Company pension
* Cycle to work scheme
* On-site gym
* On-site parking
* Referral programme
Schedule:
* 8 hour shift
* Monday to Friday



Ability to commute/relocate:
* Glasgow: reliably commute or plan to relocate before starting work (required)


Work Location: In person