Rotational Administration Apprentice

Sherwood Forest Hospitals NHS Foundation Trust

We have an exciting opportunity for three apprentices to join the patient access team based at King's Mill Hospital.

As well as a generous annual leave allowance, full pension options, and options for flexible working, our staff can take advantage of a huge range of staff benefits. We are looking for motivated and enthusiastic individuals who have an eye for detail and who will put patient and customer care at the forefront of the service provided. Potential areas to be covered are Outpatient Reception, Call Centre, Medical Records, and Clinic Preparation. You will develop various skills across all areas within the patient access team as a Rotational Admin Clerk. You must have:

• Good computer skills and the ability to competently navigate our various computer systems.
• Flexibility in your approach to work, with a willingness to work in any reception area within the Outpatient setting. You may also be required to cover reception at other Sherwood Forest Hospitals sites.
• The ability to work any day of the work week and between the hours of 8.00 am and 5.00 pm to meet the needs of our patient access services. (Rotas will be provided in advance).

Apply now to join our team and make a difference in healthcare!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands, and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion, and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Skills, Qualities & Knowledge

• Computer literate, with experience using a keyboard.
• Good general education with GCSE English and Maths at grade C or equivalent.
• Good organisation skills.
• Ability to work to strict deadlines.
• Ability to work in a confidential setting.
• Evidence of teamwork.
• Flexible attitude to cover sickness and annual leave.
• Adherence to Trust & departmental policies and procedures.
• Knowledge of NHS.
• Knowledge and use of Careflow.
• Previous clerical and customer care experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust