Rota Coordinator (XN04)

NHS; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job description

This role demands a meticulous and resilient Rota Coordinator to expertly manage resident doctor rotas and schedules within the Speciality & Integrated Medicine CSU. This involves close collaboration with the Lead Clinician, resident doctors, medical deployment, and the CSU management team to maintain effective rotas through robust administrative protocols and procedures, ensuring alignment with service needs.

The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organisational and communication skills, proficiency in Excel and Healthroster, and the ability to prioritise and resolve issues efficiently.

They will build strong relationships across the CSU, leveraging negotiation and influencing skills while managing a demanding workload under pressure. This is an excellent opportunity for an experienced individual seeking a dynamic role where they can contribute significantly to the smooth operation of medical staffing.

This is a challenging role and the successful applicant will need to demonstrate the ability and flexibility to manage conflicting priorities.

This is an exciting opportunity for a flexible, highly effective and experienced individual to join the team as a rota coordinator providing a service across Speciality and Integrated Medicine CSU.

Expected Shortlisting Date: 15/04/2025

Planned Interview Date: 23/04/2025

Main duties of the job

The ideal applicant for this post will be able to demonstrate the following attributes: strong knowledge and skills in general medicine, positive response to the challenges of service development, resilience and flexibility in the face of change, excellent interpersonal and communication skills. They will be able to work cooperatively with colleagues both at consultant level and across the multidisciplinary team.

Job responsibilities

Job Purpose: The post holder will be accountable for the provision of a comprehensive Resident Doctor Rota Planning. The post holder must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues internal and external to the Trust. The post holder will be required to cover for colleagues during absence and work flexible hours when necessary. The post holder will support and manage processes to sustain the Resident Doctor rotas through administrative protocols, processes, and procedures in line with service requirements.

Job Dimensions: Based in Specialty and Integrated Medicine CSU, the post holder will provide a high quality comprehensive service to undertaking complex clerical work including the management of junior doctor rotas, organisation of the induction process, maintenance of internal websites, and typing of confidential correspondence, agendas, minutes of meetings, reports, briefings and other documentation in relation to the deployment of Resident Doctors in Specialty and Integrated Medicine CSU.

Knowledge, Skills and Experience Required:

• RSA III Typing/Word processing or equivalent
• Minimum five GCSE (or equivalent) grade C or above
• European Computer Driving License (ECDL)
• Experience at PA standards gained over a significant period
• Knowledge of clinical/operational areas that the service area interacts with
• An ability to accurately transcribe complicated/complex audio tapes, notes and type complicated medical information while subject to frequent interruption.
• The ability to cope with the sometimes emotional nature of the work when dealing with situations requiring sensitivity involving colleagues and patients.
• An ability to exercise judgment when dealing with patient enquiries to evaluate and resolve situations.
• Understanding knowledge of office based procedures/systems gained over a significant period
• Experience of using a variety of IT applications in a Windows based environment
• Understanding of medical terminology

Person Specification

Qualifications

• RSA 111 (or equivalent) in typing or Word-processing
• Minimum five GCSE (or equivalent) grade C or above
• European Computer Driving License (ECDL)
• Experience at PA level gained over several years

Experience

• Knowledge of database functions
• Knowledge of medical terminology
• Complex diary management and co-ordination
• Previous experience as a rota coordinator

Skills & behaviours

• Honest, self-motivated, ability to handle conflict, excellent interpersonal skills
• Professional attitude to work
• Ability to prioritise workload
• Diplomacy and tact
• Committed to self-development

Additional Requirements

• Excellent communication skills oral and written
• Willingness to undergo training and new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.