Rostering Analyst

The effective scheduling and rostering of airport staff is critical to ensuring seamless operations. As an Airport Rostering Analyst, you will optimise the allocation of staff resources to meet business needs while ensuring compliance with policies, procedures, and legislation. With proven experience in analytics and planning, you will play a pivotal role in producing and managing rosters and schedules, maintaining an efficient balance between operational demands and resource availability.

This position offers a unique opportunity to work in a dynamic environment and contribute to the efficient operation of the airport.

Main Tasks and Responsibilities

1. Propose and implement initiatives to reduce labour costs, such as minimising overtime requirements.
2. Develop and maintain a communications strategy to keep all levels of airport staff informed about scheduling and rostering updates.
3. Support teams with data analysis requests and contribute to fostering a culture of continuous improvement.
4. Support Airport teams on applications for flexible working time arrangements, from a rostering/planning perspective.
5. Create and maintain optimised rosters that align with service levels, business demands, and allocated budgets.
6. Coordinate and lead scheduling efforts to ensure accurate and timely delivery of rosters, leave processing, staff changes, and query resolution.
7. Monitor staffing demands across various skillsets and ensure workforce numbers adapt to changing requirements.
8. Incorporate training schedules into rosters and liaise with Training and Compliance teams to ensure smooth integration.
9. Arrange temporary staff through third-party providers and authorise related timesheets.
10. Perform risk assessments when resources are insufficient and develop business continuity practices.
11. Assist with various ad hoc duties as reasonably required from time to time.

1. At least 1 year of experience in analytics or planning field.
2. Strong understanding of workforce planning principles and capacity planning tools.
3. Proficiency in Microsoft Office tools, particularly Excel (advanced level required), Word, PowerPoint, and Outlook.
4. Previous experience in a scheduling or rostering environment is highly desirable.
5. Demonstrated experience working in a business environment, showcasing an ability to adapt to operational challenges and collaborate effectively with diverse stakeholders.

CTC Clearance will be required for this role.

London City Airport is one of the largest private sector employment sites in the London Borough of Newham. We offer a wide range of interesting and challenging career opportunities for the local community.

With over 2,000 employees here, working either directly for London City Airport Limited or for one of our concession partners, airlines, or other business partners on site, the scope for career satisfaction and progression is huge.

London City Airport is an Inclusive Employer. At London City Airport we respect and celebrate each other's individual differences. We embrace all backgrounds and abilities of all team members and we work closely with our Inclusion Group A Voice for All to ensure we are an inclusive workplace.

Please note that we only ask candidates to go through the necessary security checks (Criminal Record Checks or CRC) once a position has been offered. If you are approached by a third-party site offering to manage the process for you, please ignore it.

London City Airport Ltd is not currently delivering a Graduate Training Programme but we do run a Work Experience Programme. Please click here to find out more.