Roster Clerk (Maintenance/Works Delivery), Darlington Park Lane

ENGINEERINGUK; Darlington; On-site; GBP 40,000 - 60,000; Full time

Job description

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About Network Rail
Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

Brief Description

To maintain effective and efficient rosters for employees compliant with the relevant company standards in line with current National rostering principles, competency requirements and agreed Terms and Conditions.

About the role (External)
Key Accountabilities

1. Compile and publish agreed rosters using the corporate rostering tool in accordance with Maintenance Rostering Principles, company policies and standards.
2. Prepare rosters for weekly rostered duties covering sickness, annual leave, training, briefing and special arrangements. Liaise with relevant line managers to crosscheck roster data.
3. Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.
4. Make roster arrangements for medical examinations and interviews.
5. Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.
6. Monitor competency data so that no base roster shifts are left uncovered due to expired competencies.
7. Liaise with associated Competency Delivery Specialist on maintaining competency records.
8. Gather and analyse fatigue data and highlight issues to the relevant line manager.
9. Provide information and data to support the route and delivery unit reporting requirements.

Job Skills, Experience and Qualifications

Essential

1. Excellent knowledge of national rostering principles
2. Previous successful experience in prioritising workloads and delivering to deadlines
3. Ability to demonstrate excellent interpersonal and communication skills
4. Previous successful experience of analysing data and producing reports
5. Understanding of conditions of service applicable to rostering
6. Understanding of roster systems
7. Demonstrable ability to accurately manage data and attention to detail
8. Previous successful experience of working in a team and engaging with virtual team members
9. Able to demonstrate good general IT skills

Desirable

1. Geographical knowledge of the route
2. Knowledge of the UK rail industry