Room Attendant, Fraser Suites

ROOM ATTENDANT, FRASER SUITES Edinburgh

11.95 £ Per Hour

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. Our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK, including brands like Fraser Suites, Fraser Place, and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh, and Glasgow, providing guests with a comfortable and luxurious experience.

What you will be doing as a Room Attendant:

As a Room Attendant, you will ensure total guest satisfaction by providing efficient, courteous, and high-level service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors, and back of house areas, and oversee any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift.

You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
• Referral schemes that pay up to £1500.
• Uniforms are provided.
• Wellness & National Campaign Days promoting different activities throughout the year.
• Access to your pay as it’s earned through Wagestream.
• We are passionate about wellbeing and mental health, with fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single-use plastics, and are members of Green Tourism.
• We have moved to a chemical-free cleaning system and an enzyme-based eco-friendly system for our apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay.

Interested? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.