ROC Lead Scheduler - Bristol

South Western Ambulance Service NHS Foundation Trust; Bristol; On-site; GBP 23,000 - 27,000; Full time

Job description

Job overview

Are you looking for a role with great benefits that fits your career aspirations and allows you to have a meaningful and positive impact on your community? Have you ever dreamed of being an NHS Hero? If so, South Western Ambulance Service might be just what you are looking for!

We are currently looking for friendly, enthusiastic and motivated individuals to join the Resource Operations Centre (ROC) team in Bristol. No previous experience is needed as full training will be provided!

Main duties of the job

The Lead Scheduler is responsible for delivering resourcing services in line with the areas of ROC responsibility, facilitating the operational needs of the service and considering the requirements of Trust employees while strictly adhering to Trust Policy, SOP and relevant legislation. They are responsible for assisting the Senior ROC structure in delivering National, Corporate and local Key Performance Indicators (KPIs) and for providing mentorship and training to other ROC and Trust colleagues.

The post holder will maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the coordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and rollout of software updates, providing help facilities and being responsible for information and records.

Working for your organisation

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

Benefits include:

• Basic salary range of £23,949 to £26,282 plus unsocial hours pay enhancements
• Flexible Overtime opportunities
• Annual leave starting at 262.5 hours (approx. 7 weeks) per year, up to a maximum of 307.5 hours (approx. 8.2 weeks)
• Flexible working opportunities
• NHS pension scheme
• Gateway to all roles within the Ambulance Service
• Employee Assistance programme
• Wellbeing Support programs
• Full training for the role
• Opportunities for ongoing personal and professional development
  Future Career Opportunities across the South West
• Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level
• Access to Unison, the UK’s largest public services Trade Union
  Staff Discounts from large national retailers to local businesses in a wide range of categories including food and drink, holidays, cars, days out, fashion, gifts, home essentials, insurance, phones and many more!

Essential criteria

• 4 GCSEs (or equivalent), Math’s and English mandatory, Grade C or above.
• Evidence of competency in IT or Data entry – such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience.

Desirable criteria

• Evidence of higher education or equivalent experience
• Full Driving Licence