Risk (Chief Controls Office) Industrial Placement

Risk (Chief Controls Office) Industrial Placement

As part of this Industrial Placement, you’ll develop the knowledge, skills and behaviours to inform your career choices and contribute to the development and improvement of Nationwide’s processes, products and services in your department.

Our 12-month placement gives you a valuable first look at what it’s like to work here, with real responsibility and accountability. We’re looking for undergraduates to join our Chief Controls Office Placement where you will spend time working across the Society’s internal control and process frameworks. You’ll have the opportunity to assess whether controls protect the Society for the range of financial and non-financial risks faced, including Market and Credit risk, Economic Crime risks, and evolving Technology/Security risks such as Cyber. You will also look at how our teams ensure that our customers receive the right outcomes.

We’ll need you to build rewarding relationships across the organisation, and externally, to understand customer needs, resolve problems and support the delivery of the Society blueprint. You’ll receive upfront training with a focus on specific core skills and individual projects. You will also receive soft skills training to ensure you develop a rounded skillset. You will receive an individual learning pathway when you join your teams to ensure you are able to continuously develop your skills and will receive broad exposure to Nationwide’s risk framework. You’ll also attend development workshops and complete a project with other Industrial Placements aligned to our Social Impact strategy.

The Chief Controls Office plays a critical role in ensuring Nationwide put our customers first, and we take our responsibility to protect our customers and their money very seriously. We are made up of several specialised teams, each playing a critical role in maintaining our trusted reputation:

• Our Control Testing teams are responsible for planning and delivering Society-wide comprehensive controls testing of the critical controls which underpin Nationwide’s risk policies. We are also responsible for assessing the design adequacy and operating effectiveness of our critical controls environment to identify improvements and support remediation activity undertaken by the business to close controls gaps.
• Our Customer Outcomes Assurance team is responsible for planning and delivering Society-wide assurance on the management of Conduct and Regulatory risks, the delivery of good customer outcomes and the mitigation of foreseeable and actual customer harm. Reviews focus on customer journeys and, or customer cohorts throughout and at every stage of the product lifecycle as determined by the topic and focus of the review, for all products and customer touchpoints, processes and communications.
• Our Practice Office enables effective and consistent application of the Operational and Conduct Risk Approach, providing risk insight to senior committees to drive informed decision making at pace.

Location

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. For this job you'll spend at least two days per week,based at our Swindon office.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

During your CCO Industrial Placement you’ll spend time in each of our portfolio areas, developing your understanding of the risks Nationwide faces, how our processes and controls help us manage these risks within our appetite, how to design an effective control and how to assess control frameworks across Nationwide.

You’ll be using your communication skills to provide insight to senior leaders and to build strong and lasting working relationships. You’ll be a quick learner, inquisitive, always focused on solutions and have the tenacity to bring them to life.

You’ll gain access to a bespoke 12-month project aligned to our Social Impact strategy to develop core business skills, providing opportunities to learn new skills and apply them in a different context to your day job. You’ll build a community and work alongside a range of diverse like-minded Industrial Placements from across the organisation.

About you

Dare more. Develop more. Deliver more.

• Bold in living our Customer First behaviours, you are innovative and have a growth mindset.
• Development is something you expect and embrace.
• You push for high performance – from yourself and those around you.
• You have a high standard of numerical, written, and verbal communication skills.
• You’ll have the ability to analyse and problem solve to identify challenges and propose solutions.
• Through research and experience, you’ll have commercial awareness of Nationwide Building Society and the Financial Services industry.

You’ll thrive in this Industrial Placement if you have:

• An interest in risk management, risk identification, controls assessment and management particularly in Financial Services
• Drive to learn and improve and are looking for a challenge
• A positive, tenacious and solution focused mindset
• Have the ability to build and maintain strong working relationships and have the resilience to adapt to change

Entry requirements

You must be studying toward an undergraduate degree in any discipline.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight- This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better- This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done- This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday

What makes us different

Uniquely Nationwide.

At Nationwide, we're making banking fairer, more rewarding and for the good of society. Unlike the banks we are owned by our members, not shareholders. That’s anyone who banks, saves or has a mortgage with us. Which means we can always focus on what’s best for them. It’s our fundamental difference.

You'll feel that difference when you join our Early Careers programmes. When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We’ll send you our online assessments to complete and there will also be a short video interview to find out more about you. If you are successful, you’ll then be invited to attend one of our virtual assessment centres which run from January 2025.

About Nationwide

We forge our own path at Nationwide.

Banking - but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you’re one of us. An advocate for positive change.

We're uniquely positioned to challenge the industry and make a meaningful difference in customers' lives, communities, and broader society.

To achieve this calls for courage. We're brave in speaking out and saying what we think. Honest and direct with good intent. We openly share our diverse perspectives to reach the best conclusions. We say it straight.

We don’t settle for mediocrity. Challenging the status quo, we take responsibility for continuous improvement and our own personal development, demanding high performance in ourselves and of each other. We push for better.

We're decisive, prioritising what will have the greatest impact. Taking accountability for delivering brilliant customer outcomes. We get it done.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. And supported. Whether we are taking action to build inclusion, or backing you in the moments that matter most, we are here for one another.

As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.