Revenue Manager - Saga Travel Group

Saga Group; Folkestone; On-site; GBP 35,000 - 45,000; Full time

Job description

Salary £35,000 - £45,000 per annum depending on experience

FT - 35 hours per week

Permanent

Hybrid role – 3 in-office days a week, in Enbrook Park, Folkestone.

Our Travel trading team is currently seeking a Revenue Manager to join Saga Travel Group. This is an exciting opportunity to play a key role in the 5-year growth strategy of one of the most recognised and trusted brands amongst UK consumers in our demographic.

As a Revenue Manager at Saga, you will be responsible for setting prices across stays and monitoring their ongoing performance, whilst reacting quickly and effectively to maximise commercial potential.

This role would be ideal for someone experienced in revenue management who is eager to play an integral role in decisions that will shape the growth of a recognised brand.

If you have experience in Revenue Management and possess an interest, or experience in the travel sector, apply to join a team that is keen to welcome you on board to a role where no day is the same!

For hybrid working, your allocated Hub will be Enbrook, Folkestone. You will need to be within commutable distance of this hub.

Role Responsibility

• Implementing the pricing strategy agreed by the business for your geographical area; setting and managing those prices across the year.
• Performance Analysis – Continuously review the Trading performance of the Stays and Tours under your control.
• Pricing Opportunities – Identify adjustments to pricing that need to be made, including promotional activity.
• Capacity Management – Identify what regions we have limited or excess capacity in and determine the corrective action required.
• Forecasting – Monitoring the key metrics within your area for each departure month, on a rolling basis to guide the business on the full-year forecasted customers and revenue.
• Partnering with key departments such as Product and Marketing, to ensure alignment on the business needs, for both the short- and long-term goals.
• Competitor Analysis – Periodically reviewing competitor behaviors and pricing to determine trends in the market.
• Process Improvement – Highlight and drive changes to existing processes where applicable.

The Ideal Candidate

• Revenue Management experience / an excellent understanding of pricing and yield processes, commercial issues, and their impact on the wider business.
• Highly numerate, with good Excel skills.
• Strong interpersonal communication skills.
• The ability to manage and use initiative with confidence when identifying potential issues that may need escalation.
• Ability to work to deadlines and prioritise accordingly.
• Strong data analysis skills, to monitor trends and patterns in booking behavior.
• Assertive/ can-do attitude to ensure correct actions are swiftly taken when required.
• Experience working in the Travel sector is desirable.
• Desirable systems experience includes the reservation system Tigerbay and the revenue management tool Alytic.

Package Description

Every day, our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, so we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance-related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

Salary £35,000 - 45,000 depending on experience

Frequency Annually

Job Reference saga/TP/205960/3224

Contract Type Full Time

Closing Date 29 April, 2025

Job Category Pricing & Trading

Business Unit Saga Travel Group

Location Enbrook Park, Folkestone, United Kingdom