Revenue Executive

Rudding Park; Test Valley; On-site; GBP 20,000 - 30,000; Part time

Job description

32 hours per week. Salary will be pro rata.

We are searching for outstanding individuals to join our dynamic, passionate and fun team. We are looking for The Best of the Best - could this be you?!

As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths and we'll celebrate and reward your success along the way!

In return for your hard work and commitment we offer:

• Enhanced pay
• Service Charge (Tronc) earn up to an additional £3,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE...........

CORE VALUES

Our Core Values shape our company culture and impact our business strategy. They help us create a purpose, improve team cohesion and create a sense of commitment in the workplace.

• Empathy: Caring and understanding about another person's perspective or circumstance
• Collaboration: Working as a team, listening and supporting each other to reach our collective goal
• Drive: The desire to achieve high standards at all times and keep going, no matter what challenges we encounter/face
• Trust: Honest, reliable and accountable do what we say we'll do
• Passion: A love for doing what we do, and doing it with positivity and enthusiasm

Job Summary

A dynamic and detail orientated person to play a key role in maximising the revenue and profitability of the resort. The ideal candidate will support in analysing data and trends, monitor and assist in the maintenance of a pricing strategy and support in optimising occupancy and rates across all areas.

Key Responsibilities

• Assist in developing and implementing revenue management strategies
• Monitor competitor pricing, market demand, and other external factors to make pricing recommendations.
• Review of daily figures for all areas of the Resort to ensure all postings and pick up are correct. To investigate, to resolve any queries and support the Commercial Scorecard.
• Managing guest mix to maximise revenue supporting all areas of the business with specific focus on rooms on spa.
• Identify potential challenges and growth opportunities making recommendations to the Assistant Revenue Manager.
• Help maintain and update distribution channels and booking engine.
• Configuration of the PMS including Spa and ResDiary ensuring rates, availability and experiences are correct.
• Work with the Business Support Executive to ensure corporate rates are loaded and accessible on the Booking Engine
• Management of Staff Booking availability for hotel, restaurants and spa.
• Carry out further analysis of the business as required and requested by the Assistant Revenue Manager.
• Contributing to the creation of experiences including seasonal offers to maximise revenue at need dates.
• Provide administrative support to the revenue management team as needed.
• Stay updated on industry trends and to be fully aware of budgeted and actual departmental financial targets.

Qualification And Skills

• 1-3 years of experience in revenue, reservations or a related role in the hospitality industry would be advantageous.
• Strong analytical and numerical skills with proficiency with Excel.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, results-driven environment.
• Strong attention to detail and organisational skills.

GENERAL

• Be responsible for Health and Safety as an individual and also to work colleagues, guests and the business, reporting concerns through the Health and Safety processes and procedures.
• Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business
• Promote continuous improvement in the level of quality and guest care provided by the business and make proposals/suggestions where applicable
• Respect colleagues and the working environment at all times.
• Ensure high standard of dress and self-presentation within the working environment
• Undertake any other duties commensurate within the position for which you are qualified.

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.