Retentions Contract Manager

Relationship Manager

Account Management - Contract Renewals Customer Experience Objection handling Negotiation.
100% account portfolio management with some ace opportunities to cross and up sell.
We want an Account manager that is pro-active and has experience of objection handling and negotiation.
Grow a portfolio of accounts and progress - Progression and career map outlined from day 1.
GBP32,500 with very achievable monthly and quarterly bonus. OTE up to GBP50,000, uncapped PLUS 26 days holiday plus BH, on-site gym, transport links, discounts, and more benefits!

100% account management Office based with a winning culture and team! Fast-paced B2B account management role - 2 years account management experience essential!

Grow an exciting client base Manage retain, negotiate, upsell and cross sell 100% contract renewals and upgrades - day to day queries and account executive work.
Are you ready?

This brilliant role will suit enthusiastic but resilient salespeople who have ambition and motivation.

Who will you be?

• An account manager with salespersons flair, motivated and determined to do well with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment.
• Passionate about well-being and offering a genuinely (potentially) life changing solution and service.
• Understand that this is a marathon not a sprint build it, grow with it, and forge a brilliant career.
• Bright, intelligent, and educated, able to thrive in a fast-paced office environment and role.

The Role:

• Proactively managing all aspects of business within the channel assigned to you (100+ accounts).
• Delivering the highest level of customer care and account management, including taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties.
• Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue through cross-selling and upselling.
• Manage all tasks alongside phone calls through effective time management, planning, and prioritising workloads to maintain an effective and functional service level.
• Achieve personal targets and KPIs.

Contact about this exciting account management role based in Manchester!