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Retail Supervisor

TN United Kingdom

Witney

On-site

GBP 40,000 - 60,000

26 days ago

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Job summary

Join a dynamic and supportive team as a Retail Supervisor in a thriving environment. This role is perfect for someone passionate about customer service and team leadership. You will guide customers to the right products, maintain high store standards, and enjoy a fun, collaborative atmosphere. With excellent training programs and varied shift patterns, you’ll have the opportunity to grow your career while enjoying a competitive salary and generous benefits. Be part of a company that values your contributions and supports your development, making every day at work rewarding and enjoyable.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

  • Experienced supervisor or duty manager in a fast-paced environment.
  • Great at customer service and translating it into sales.

Responsibilities

  • Lead the team, ensuring excellent customer service and store standards.
  • Manage cash reconciliations, customer queries, and stock management.

Skills

Customer Service

Team Leadership

Sales Skills

Problem Solving

Flexibility

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

  1. Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
  2. Store standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management.
  3. Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

  1. An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
  2. Great at giving amazing customer service, and able to translate that into sales.
  3. Inquisitive, ever-questioning, and ever-improving.
  4. Passionate about our business.
  5. Friendly, flexible, reliable, honest, and like to work hard!

WHAT’S IN IT FOR YOU?

  1. Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  2. We offer a competitive salary.
  3. 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
  4. Award-winning company pension scheme - up to 14% Kingfisher contribution!
  5. Life cover.
  6. 20% discount with Screwfix and B&Q.
  7. Discounted healthcare.
  8. Company share save schemes.
  9. We’ll also help you be the best you can be, with excellent training and ongoing development.
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