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Retail Store Manager

Time 4 Recruitment

Cheltenham

On-site

GBP 28,000 - 29,000

Full time

21 days ago

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Job summary

An established industry player is seeking a passionate Retail Store Manager to lead a dedicated team in Cheltenham. This dynamic role involves driving business objectives, achieving KPIs, and ensuring exceptional customer service in a thriving retail environment. The ideal candidate will possess a strong background in retail management and a love for angling, enabling them to connect with customers and inspire their team. With a focus on profitability and customer satisfaction, this position offers a unique opportunity to make a significant impact in a specialized retail setting. Join a company that values expertise and enthusiasm for fishing!

Benefits

31 days holiday inclusive of bank holidays
Monthly sales bonus
Annual stock bonus
25% staff discount
40% discount on own range

Qualifications

  • Minimum 3 years experience in retail management.
  • Passionate angler with strong product knowledge.

Responsibilities

  • Own and deliver all branch KPIs and develop business strategies.
  • Ensure high levels of customer satisfaction through excellent service.
  • Train and motivate staff to meet sales targets.

Skills

Retail Management
Customer Service
Team Leadership
Communication Skills
Analytical Skills
Angling Knowledge

Job description

Time 4 Recruitment required a Permanent Retail Store Manager based in Cheltenham, working for a well-established, UK wide retail company. Our client is a leading specialist in fishing stores offering a range of fishing gear, tackle, rods, reels, equipment and clothing.

As Retail Store Manager, your main role will be to work alongside the Area Manager and closely with all other Store Managers around the UK. Your focus will be to analyse all work functions within the business enabling successful achievement of business objectives and KPI's.

TO BE SUCCESSFUL IN THIS ROLE YOU MUST BE AN EXPERIENCED, PASSIONATE ANGLER WITH FISHING PRODUCT KNOWLEDGE.

The ideal candidate will have a minimum of 3 years' experience in a retail environment with a proven capability as a driven and results orientated individual. Excellent verbal and written communication skills with strong organisation skills is essential.

You will be an enthusiastic member of staff who is able to motivate others and build effective teams while pushing forward and driving for results.

In order to apply for this role, you must be from an Angling background (enjoying fishing on a regular basis).

Responsibilities:
  1. Ownership and delivery of all branch KPI's.
  2. Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability.
  3. Meet sales targets by training, motivating, mentoring and providing feedback to staff.
  4. Ensure high levels of customer satisfaction through excellent service.
  5. Ensure compliance with all health and safety requirements.
  6. Complete store administration and banking ensuring compliance with policies and procedures.
  7. Maintain outstanding store and visual merchandising standards.
  8. Report, monitor and act on buying trends, customer needs and opportunities.
  9. Conduct personnel performance appraisals to inspire great performance, assess training needs, and build career paths.
  10. Deal with all issues that arise from staff or customers.
  11. Organizing working rotas and holidays.
  12. Liaise with Marketing to provide support for the smooth implementation and maintenance of the Marketing strategy.
  13. Additional store manager duties as required.
Benefits:
  1. Salary £28k - 29k per year.
  2. 31 days holiday inclusive of bank holidays.
  3. Monthly sales bonus.
  4. Annual Stock bonus.
  5. 25% staff discount.
  6. 40% discount on own range.
  7. Location - Cheltenham.

If you would like to apply, please send your CV to Hazel Baron through the website.

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