Retail Sales Manager

Market 36; Chelmsford; On-site; GBP 28,000 - 30,000; Full time

Job description

Market 36 Recruitment are currently recruiting for a Retail Manager on behalf of our client based in Chelmsford, on a permanent basis.

The successful candidate will be responsible for overseeing the daily operations of the retail store, ensuring excellent customer service, managing stock levels, and driving sales performance. This role requires strong leadership skills and a proactive approach to business growth. This is an excellent opportunity to join a customer-centric and rewarding business dedicated to improving the lives of individuals with mobility and disability challenges.

Roles and Responsibilities:

1. Oversee daily operations of the retail store, including sales, customer service, and inventory management.
2. Develop and implement strategies to increase sales and meet revenue goals.
3. Train and supervise retail staff, ensuring they provide excellent customer service.
4. Monitor stock levels and coordinate with suppliers to ensure timely replenishment.
5. Maintain a clean and organised store environment.
6. Handle customer inquiries and complaints in a professional and timely manner.
7. Ensure effective phone etiquette when communicating with customers and colleagues.
8. Conduct regular market research to stay updated on industry trends and competitors.

Experience, Education & Qualifications:

1. Proven experience as a Retail Manager or in a similar role.
2. Strong influential & sales skills whilst remaining empathetic.
3. Strong time management skills to effectively prioritise tasks and meet deadlines.
4. Excellent organisational abilities to maintain inventory accuracy and manage store operations.
5. Proficient in administrative tasks such as scheduling, record-keeping, and reporting.
6. Basic maths skills for handling cash transactions and calculating sales figures.

Benefits:

1. Salary: £28,000 - £30,000 (Based on Experience)
2. Yearly Bonus
3. Performance Bonus
4. Commission Pay
5. On-the-job training
6. Relaxed and safe work environment