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Retail Sales Associate / Customer Service

Amazing Lash Studio

Scotland

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dynamic Retail Sales Associate/Customer Service Representative to join their energetic team. In this role, you will promote memberships and retail products, ensuring a welcoming atmosphere for guests. You will be responsible for managing appointments and maintaining high sales closing rates. The company values ongoing training and offers competitive compensation, making it an exciting opportunity for motivated individuals looking to thrive in a fast-paced environment. If you are a reliable and outgoing person with a passion for sales and customer service, this role could be the perfect fit for you!

Benefits

Competitive Compensation Plan
Membership Sales Commissions
Free Lashes
Discounted Services & Products
Ongoing Training and Support

Qualifications

  • Reliable go-getter with a strong understanding of the sales process.
  • Outgoing and self-sufficient with a professional appearance.

Responsibilities

  • Promote and sell memberships and retail products.
  • Answer calls, book appointments, and greet guests enthusiastically.
  • Maintain a clean and organized studio environment.

Skills

Sales Process Understanding
Customer Service Skills
Outgoing Personality
Self-Motivation

Job description

Overview

Do you thrive in a fast-paced, results-driven team environment? If so, we’re the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Retail Sales Associate / Customer Service Representative Benefits:

  • Competitive compensation plan
  • Membership sales commissions
  • Full and/or Part time available
  • FREE lashes and discounted services & products
  • Ongoing training and support

In this role you will:

  • Promote and sell Amazing Lash Studio Memberships and retail products
  • Answer phone calls, book appointments, and enthusiastically greet guests
  • Make outbound calls, send texts, and email guests daily
  • Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
  • Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
  • Maintain cleaning, organizing, and maintenance of lobby and studio public areas

What we are looking for:

  • A reliable go-getter with an understanding of the sales process
  • Someone outgoing, self-sufficient, and motivated
  • Ability to responsibly open and close the studio; this is a key holder position!
  • A professional appearance at all times
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