Retail Sales Assistant

TN United Kingdom; Paisley; On-site; GBP 10,000 - 40,000; Full time

Job description

Retail Sales Assistant - Glasgow Airport

Job Type: Permanent

Hours per week: 37.5

Salary: £12.50 per hour

Working Patterns: Between 4am and 11pm

Shift patterns: Between Monday and Sunday

Benefits:

1. A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
2. Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
3. A wide range of employee discounts provided by Bravo Benefit.
4. Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
5. 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
6. Opportunity to earn a monthly bonus on top of base salary for hitting targets.
7. Pension with a great Pension Provider – Scottish Widows.

Travelex attributes its success and growth down to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (CSR).

As an integral part of the Team, you will be placed at the heart of a bustling airport environment where thousands of customers are embarking on business or personal trips. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

1. Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
2. Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
3. Engaging with customers to process all foreign exchange transactions accurately and efficiently.
4. Delivering on key performance goals both procedural, operational and customer focused.
5. Utilising your keen eye for detail to process daily online FX request and deliveries.
6. Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

1. Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly daily.
2. Great communicator – You’ll find talking with people and building relationships comes naturally to you.
3. Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

1. Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
2. Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
3. Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
4. Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.