Retail Sales Assistant

Department: Retail

Location: Carlisle

Compensation: £20,267 - £23,795 / year

Description

What's the opportunity?

We're looking for a Retail Sales Assistant to join us at our new store in Carlisle. This is an exciting time for ScS and a brilliant opportunity for the right person to be a part of our team in our new store.

As part of the Retail team, you'll be based within our store in Kingstown Retail Park in Carlisle, welcoming customers and talking to them about our gorgeous furniture and carpets.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home.
• Accurately complete customer orders and process finance applications.
• Accountable for delivering personal sales and KPIs.
• Work within the team to deliver a 5-star customer experience.
• Ensure the showrooms look their best through general housekeeping, cleaning, and moving furniture when needed.
• Help to maintain a warm, friendly, and safe environment in our showrooms.
• Continuously develop and maintain knowledge on all ScS products and services.
• Undertake, as required, other duties in keeping with the general nature of the role.

What’s in it for you?

• Basic salary between £20,267 - £23,795 with a realistic OTE of £35K per year.
• Average earnings for Retail Sales Assistants in this store are £800 - £1200 per month on top of the basic salary, with no limit on earnings.
• Guaranteed commission of £400 per month in your first three months.
• Competitions and incentives, including recent holiday incentives to destinations like Miami, New York, Dubai, and Italy.
• Sodexo benefits platform - access to hundreds of high street discounts, holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback, and more.
• Generous holiday allowance.
• Medicash – low-cost health plans.
• Virtual GP – access to a GP service 24/7.
• Flexible working arrangements welcomed.
• Career progression opportunities.
• Access to our dedicated Employee Assistance Programme for advice and information on various topics.
• Share Incentive Plan.
• Salary finance scheme.
• Discount on ScS Furniture and Flooring.
• Pension.
• Cycle to Work scheme.
• Long service awards.

Who are we looking for?

The most important thing for us is that you're the right fit for our team. If you have a knack for making customers smile, can work confidently within a team environment, and have energy and motivation, we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer – personality and the ability to learn new skills are just as important!

We're looking for the following qualities:

• Sales driven with a passion for delivering a 5-star customer experience.
• Experience in a customer-facing role.
• A real people person – ability to build strong relationships with customers and colleagues.
• A team player.
• Flexibility to work shift patterns.
• Strong work ethic, resilience, self-starter, and a can-do attitude.