Retail Sales Advisor

Brewers Decorator Centres; St. Ives; On-site; GBP 23,000 - 24,000

Job description

Retail Sales Advisor

St Ives

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

Salary – £23,084 per annum plus pension and company benefits.

We are thrilled to announce that we are due to open a brand-new Brewers Decorator Centre in St Ives and we have a very exciting opportunity for a highly motivated Retail Sales Advisor, who is passionate about providing the highest levels of customer service to help this new team and develop sales in our new store!

Experience with our products isn't necessary, if you have experience in retail, have the drive and motivation to do a great job and can bring exceptional customer service and team working skills to the table, we'll give you everything else you need to succeed.

Our new St Ives store is located just a stone's throw from St Ives & Carbis Bay, the new addition to Brewers is west bound on the A30, just past the St Ives/ St Erth Roundabout and will have easy access to Hayle and Penzance. This will be our first store on the North Atlantic coast in West Cornwall, the store will support our continued development in the area as the premier decorating destination for professional decorators and home décor enthusiasts.

Once opened, the store will stock an extensive product range which includes trade and designer paint brands such as Armstead, Crown, Dulux, Farrow & Ball, Little Green, Johnstones, Sadolin as well as our own brand, Albany. We also offer a full product range via our delivery service which runs from the branch. Store opening hours will be Monday – Friday 7am – 5pm and Saturday 8am – 5pm.

With our range of paint tinting machines in store, we offer the widest range of options to our customers whether that be professional decorators or retail customers taking on a home décor project. In addition, our customers will also find a comprehensive range of wallcovering options as well as all the tools and materials needed to get the job done.

A family-run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

1. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
2. Use product knowledge to provide recommendations and help customers find the best product for their needs
3. Mix paint for customers, process specialist orders, and request special stock within the Branch network
4. Developing sales of the Company product range including wallpaper, paint, and fabric
5. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
6. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
7. Assisting with stock maintenance in the branch
8. Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

1. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
2. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
3. Enjoys working and supporting a team, but can always be relied upon to work as an individual
4. Willing to attend training to become a Fire Marshall and/or First Aider if required
5. Keen to learn, develop skills, and progress within our industry
6. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

1. Competitive rates of pay
2. 31 days holiday including bank holidays increasing with service
3. Free life assurance
4. 5% of your salary employer contribution to the pension plan (subject to employee contributions)
5. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
6. Brewers Colleague discounts giving you huge savings on your home improvements
7. Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
8. Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
9. Discounts and rewards with selected partners - major high street brands, supermarkets etc
10. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
11. Staff uniform and uniform cleaning tax relief
12. Comprehensive Induction Programme
13. After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications, we receive, we are unable to respond to any applicants that do not complete the process.