Retail Sales Advisor

Obscurant Recruitment Solutions Ltd; Kingswood; On-site; GBP 27,000; Full time

Job description

Based in Bristol

Basic salary up to £27,000 depending on experience, plus bonus, pension, healthcare cash plan, discounts on shopping, travel, gym, staff discounts, holidays, further training and development, and career progression.

Candidates must be able to work as part of a Rota system, 5 days over a 7-day period, and ideally possess a valid driving licence, but this is not essential.

My client has an exciting opportunity for a well-presented, friendly, and trustworthy Retail Sales Advisor to work in their new Bristol store.

Working as part of the retail team, the successful candidate will demonstrate the ability to work on their own initiative and as part of a team.

You will be responsible for providing knowledgeable help, advice, and actively selling an extensive portfolio of tiles to trade and retail customers, while maintaining a professional, personalised, and friendly manner.

Candidate Skills

1. Able to demonstrate excellent customer service skills and interpersonal skills and engage with both trade partners and end consumers.
2. Approachable, friendly, polite, and engaging.
3. Proactive, self-starting attitude, well-presented, and confident.
4. Have a flair for design and colour and be creative, imaginative, and energetic.
5. Reliable and trustworthy with good problem-solving skills, numerate, and accurate.
6. Enthusiastic about change and new ideas.
7. Willingness to learn about various products and convey information effectively and accurately.
8. Computer literate, MS Office.
9. Good team player and able to work unsupervised.

Duties

1. Meet, greet, and engage with customers in a confident and proactive way and ascertain what each customer wants or needs.
2. Complete a sale efficiently, being able to accurately handle money, credit card transactions, etc., and provide the customer and the company with the necessary paperwork associated with the sale.
3. Use initiative to upsell where appropriate.
4. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
5. Recommend, select, and help locate or obtain merchandise based on customer needs and desires and answer questions regarding the store and its merchandise.
6. Describe the range of products and explain the use, operation, and care of them to customers.
7. Update store displays and assist with the unloading and organising of internal and external deliveries.
8. Assist with the loading, transporting, and delivery of goods to customers.
9. Assist with the maintenance of an organised, efficient sample room and warehouse.
10. Ensure all products and orders are accurately labelled.