Retail Operations Manager, UK

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Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression, and life. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose...while having a lot of fun along the way. Working at Vuori, our goal is to create something special together. Our foundation and success are made possible thanks to incredible people, thriving culture, and an inspirational community.

Job Description

Vuori is building our Retail Operations team in London, UK. We are currently seeking a Retail Operations Manager to join our collaborative team who will play a pivotal role in the expansion of our physical retail stores as we drive deeper into the UK and EU market in the coming years. Reporting to the Area Manager, UK Retail, this role will work cross-functionally with a diverse group of stakeholders. This role is fast-paced, results-driven and an amazing opportunity to join one of the fastest growing apparel brands out there.

Qualifications

What you'll get to do:

1. Proactively identify areas in store for optimization and improvement and build standard operating procedures that can be scaled fleet-wide, build business cases for these improvements, manage execution of pilots and proof of concept, and support UK and Europe store rollouts.
2. Build out an effective playbook for new store opening process, across processes, ordering lists and BOH optimization.
3. Help ensure we're operationally equipped to deliver a consistent and frictionless customer experience.
4. Help lead and develop a communications strategy that streamlines all corporate communication to stores. Ensure clear, concise, and timely communication cadence to stores by building cross-functional relationships between corporate and retail functions, gaining feedback and reviewing practices on an ongoing basis.
5. Develop and maintain a workload calendar that is accessible for all retail corporate partners to ensure store tasks are manageable for the field teams.
6. Assess store needs for supplies, building out forecasts for such expenses on an annual basis.
7. Support delivery of training both virtually and in-store as initiatives roll out.

Who you are:

1. Previous experience as a successful store manager.
2. 3+ years experience in corporate retail operations or store leadership.
3. Holds a Bachelor's Degree or equivalent.
4. Obsessed with designing and implementing scalable processes to optimize store labor and operational efficiency, with a data-driven mindset!
5. Ability to work with autonomy in a fast-paced and dynamic environment, and able to deal with ambiguity and overcome obstacles that may arise during projects.
6. High attention to detail; ability to juggle many priorities and manage execution.
7. Strong organizational and analytical skills to drive continual improvement, with proven ability to think strategically and determine the impact of decisions on store business.

Additional Information

Our investment in you:

At Vuori, we're proud to offer the following to our employees:

• Health Insurance
• Pension Scheme
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.