Retail Media Executive | Glossybox

About THG

We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Life at THG Beauty

We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team.

Glossybox

GLOSSYBOX is a leading beauty box subscription service. Every month we create a unique journey for our subscribers. Our specialist team works endlessly to bring the best in beauty discovery as well as the latest tips, tricks and trends for them to trial. GLOSSYBOX is the perfect treat where every month our subscribers receive a beautifully wrapped GLOSSYBOX filled with 5 surprise beauty treats, we have created a 360° experience that transcends beyond just the box with expert beauty advice and features from the industry.

Why be a Retail Media Executive at Glossybox?

We're looking for a motivated and ambitious Retail Media Executive to join our dynamic team. In this role, you will be responsible for securing new advertising partnerships, selling retail media opportunities to external advertisers, and ensuring the successful fulfilment of all campaigns. Your role will span the entire lifecycle of retail media campaigns—from initial sales outreach, pitch, and negotiation through to campaign execution, optimisation, and reporting. You will work closely with advertisers, agencies, and internal teams to deliver high-quality campaigns that drive revenue and meet our clients' objectives.

This is a great opportunity for someone who is passionate about digital advertising and retail media, with strong sales, project management, and campaign execution skills.

As a Retail Media Executive, you will:

Sales & Business Development:

1. Proactively identify and secure new retail media partnerships with brands, agencies, and third-party advertisers.
2. Sell retail media solutions to prospective clients, clearly communicating the value of advertising on our retail platforms and the opportunities for increased visibility, sales, and ROAS.
3. Develop and maintain a pipeline of potential brands.
4. Work closely with the Head of UK and design to create tailored proposals and pitch presentations for new clients, highlighting key advertising opportunities across digital and retail channels.
5. Negotiate contracts, terms, and pricing with potential clients, ensuring that agreements are mutually beneficial and aligned with overall business objectives.

Client Management & Relationship Building:

1. Build and maintain strong, long-lasting relationships with key advertisers, agencies, and brands.
2. Act as the primary point of contact for clients throughout the sales process and campaign lifecycle, providing exceptional service and addressing any queries or concerns.
3. Provide regular performance reports to clients, demonstrating campaign results and ROI, and recommend new opportunities for campaign optimisation and growth.
4. Identify opportunities for upselling and cross-selling additional media products and services to existing clients.

Fulfilment:

1. Collaborate with internal teams (creative, marketing, operations) to ensure campaigns are executed on time and to the highest standards.
2. Make real-time adjustments to optimise campaigns based on performance data (e.g., adjusting bids, refining audience targeting, optimising creative).

Reporting:

1. Provide regular updates to senior management on progress against sales targets, pipeline development, and client feedback.
2. Provide clients with regular performance updates, insights, and actionable recommendations for campaign improvements.
3. Prepare and deliver comprehensive post-campaign reports, highlighting key outcomes, insights, and areas of opportunity.
4. Conduct regular campaign reviews with clients to ensure satisfaction and identify future opportunities for growth.

Retail Media Strategy & Planning:

1. Stay updated on the latest trends and innovations within the retail media industry and incorporate this knowledge into your sales strategies.
2. Build out a strategy planning document which houses all key themes and sales throughout the year, updating accordingly when new sales are made.
3. Assist in the development and refinement of retail media product offerings, ensuring they meet the needs of both internal stakeholders and external advertisers.

Market & Competitor Analysis:

1. Conduct regular market research to identify new potential advertisers and track competitor activity.
2. Use insights to build targeted media sales campaigns and identify areas for potential growth.
3. Monitor and report on industry trends, market conditions, and competitive pricing to ensure that our retail media solutions remain competitive and innovative.

What Skills & Experience do I need for this role?

1. 2+ years of experience in sales, business development, or media planning, ideally within retail media, digital advertising, or eCommerce.
2. Proven track record of securing new business and managing media partnerships with external advertisers or agencies.
3. Great interpersonal skills, with the ability to quickly build rapport with internal/external stakeholders.
4. Strong analytical skills with the ability to leverage data to drive decision-making.
5. Positive, 'can do attitude' that is solution orientated.
6. A genuine interest/background in beauty is a plus!

What's in it for me?
Career Development:

1. Access bespoke development programmes that have been designed and developed by our in-house L&D team.
2. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave:

1. 25 days annual leave plus bank holidays.
2. Don't want to work on your birthday? We don't either! Enjoy your day off on us!
3. Enhanced maternity and paternity pay, depending on length of service.
4. Up to 10 days compassionate leave.
5. Buy back up to 3 days each year.
6. Unlock 2 days volunteer leave after 12-months.

Wellbeing Support:

1. Access face-to-face and virtual appointments with our in-house GP.
2. Access our in-house CBT therapist.
3. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
4. State-of-the-art on-site gym.
5. Access to our on-site physio.

Other Perks:

1. Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
2. Subsidised bus pass from Manchester City Centre to our ICON office.
3. Up to 50% staff discount on THG brands.
4. On-site staff shop.
5. Access to on-site barber.
6. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
7. Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.