Retail Marketing Manager (Maternity Cover)

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Description

Job Title: Global Retail Marketing Manager (Maternity Cover)

Location: London (Hybrid working available)

Reporting To: Senior Integrated Marketing Manager

Who we are

At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

We are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:

1. Ethical/Sustainable Jewellery Business of the Year 2021 & 2023, Retail Jeweller
2. Jewellery Brand of the Year 2023, Retail Jeweller
3. Queen's Award for Enterprise: Sustainable Development 2022
4. Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury
5. Positive Luxury Jewellery Business of the Year 2024

We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy every day.

Where we need your help

The Global Retail Marketing Manager (Maternity Cover) role is an exciting opportunity to help lead and execute retail marketing strategies to drive engagement and brand presence globally across Monica Vinader Boutiques, Outlet, Concessions, and Shop-in-Shop stores. This role will focus heavily on planning and executing events and activations, which are critical to enhancing our retail presence and customer engagement. The position involves close collaboration with cross-functional teams to oversee global and local retail marketing campaigns, manage key stakeholders, and deliver seamless in-store and digital retail experiences. The chosen candidate will have a strong understanding of both strategy and execution, exceptional communication and organisational skills, and meticulous attention to detail to align regional and global objectives.

What you'll do

1. Drive and execute a retail marketing strategy with a specific focus on impactful events and activations to drive engagement and meet KPIs.
2. Partner with retail and brand teams to create and execute a calendar of global and local events and activations.
3. Plan and manage activations and events end-to-end, including new store openings, promotional activations, and customer engagement initiatives, ensuring they align with brand standards and deliver measurable results.
4. Deliver impactful activations with clear KPIs and timely reports to share performance insights and inform future strategies.
5. Prepare bi-weekly and monthly reports on in-store services (Piercing, Welding, Engraving), offering actionable suggestions to enhance performance and drive engagement.
6. Collaborate with creative teams to produce marketing materials, ensuring timely delivery for events, activations and business as usual (BAU) moments.
7. Align with regional retail teams to adapt global strategies for local relevance, ensuring consistent execution across all markets.
8. Oversee and work cross functionally with channels (Organic Social, Email, Paid Social) on our 'always-on' content strategy for retail to maintain visibility and awareness.
9. Conduct monthly analysis of market trends and competitor activities to identify growth opportunities, sharing actionable insights with key stakeholders.
10. Develop proposals for key commercial moments, such as Gift With Purchase (GWP) or promotional activations, to elevate customer experiences and drive KPIs.
11. Collaborate with local retail partners (Malls/Department Stores, Landlords) in key regions (UK, US, APAC) to maximise regional marketing opportunities through activations and events.
12. Ensure retail touchpoints across digital channels (MV website, partner sites, search engines) are up-to-date and aligned for a seamless offline and online customer experience.
13. Manage relationships with online directory platforms (e.g., YEXT) to ensure accurate and consistent brand and store information.

What you'll bring

1. Strong project management skills, with experience leading cross-functional and cross-regional teams.
2. Demonstrated expertise in planning and executing high-volume events and activations, with a proven track record of delivering measurable results.
3. Proficiency in budget management and performance analysis.
4. Excellent collaboration, communication, and stakeholder management skills.
5. Strong attention to detail.
6. A creative mindset, with the ability to generate ideas and bring them to life effectively.
7. Willingness and ability to work flexible hours and travel as needed to oversee events and activations.

To be successful at Monica Vinader...

1. You are a doer
2. You're a team player
3. You're humble
4. You are honest, straightforward and transparent
5. You are a good teacher/mentor (approachable and accessible)
6. You want to get your hands dirty
7. You solve problems
8. You are resilient
9. You are flexible
10. You are entrepreneurial, smart, and passionate
11. If you don't know something, you say so. Then go figure it out quickly
12. You love working in a creative environment
13. You have a sense of humour
14. You are an insatiable learner

Additional Requirements

Ability to document your authorisation to work in the United Kingdom. Regular travel to our Norfolk office and national Monica Vinader Boutiques may be required.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

1. Customer Obsessed
2. Caring
3. Fast Paced
4. Exceptional
5. Commercial

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.

Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,
Norfolk, NR23 1SH

www.monicavinader.com